The Document Process Optimized Analysis Of Export Agent In Shenzhen ZD Company

As the pace of reform and going up goes on for thirty-seven years, Shenzhen becomes the leader all around the country in export trading based on its geographical and policy oriented advantages. These years, The division of labor based on specialization develops fast, which gives the birth of export supply chain service companies. These companies support and help the development and operation in many aspects like customs declaration, taxation, logistics, financing and so on. A enterprise trend of export trading supply chain service rises from Shenzhen to the whole country. The competition becomes more and more fierce among them. The service level and quality decides the development, while the efficiency of service process decides the service level and quality. In the middle of 2014, the state taxation administration definitely announced that the export supply chain service was reasonable and inevitable. The government encourages its development on policy. Facing the peer competition, the export supply chain companies, with the aid of policy, reform the service process actively to reduce the cost of time and capital, enhance the risk controlling, keep the business development, realize the scale economical income and be the leader among the competitors.Shenzhen ZD company has transformed to be a export supply chain one after the government gave up the monopoly of import-export operation right. In the past, Shenzhen ZD company always was the number one and operated without innovation based upon its special state owned background. As the competition grows intensively, Shenzhen ZD company has to reform its service process to provide much better quality, efficiency, low-cost service for keeping its leader position. Many disadvantages and problems have come out during the reformation. A process reformation plan for efficiency increasement, quality promotion, operation cost deduction is urgently needed.This paper is going to research the existing and facing problems of export supply chain companies at the base of development environment and situation in export supply chain industry. The writer first analyses the operation data, ERP data and staff researching reports. Secondly, to find out the key problem which affects the service productivity and operation time most of the existing process which is document process by survey research, experience sum up and BPR is to present the process optimized solution. Finally, the conclusion is summarized contrasted the process between the past one and the optimized one.After the process is optimized, a new process which will be suit with the present situation of Shenzhen ZD company, can most functionally improve the service efficiency, shorten the process operation time, and meanwhile enhance the market competitiveness and customer satisfaction of Shenzhen ZD company.