Research On Operations Management Enhancing Of Lanzhou Branch Of CMB

The starting point of operations management of Lanzhou branch of CMB was relatively high, but,because of the changes of the internal and external environment and the progress of technology, the operations management appeared some problems. Analyzing these problems and their causes, putting forward the corresponding improvement strategies, then, enhancing operations management, has important significance to promote the development of Lanzhou branch of CMB, to improve competitiveness and achieving the strategic goal of banks, of course, to promote the development of local economy.The paper analyses the present situation of operations management of Lanzhou branch of CMB, in particular, analyses problems of operation management and the causes of these problems. At present, It mainly has following several problems: counter business supervision is not in place, cabinet business operating system has limitations, area division system organization structure is relatively backward. These problems are mainly caused by the following reasons: the rapid progress of information technology is bring profound influence on the banking industry, financial market "fission" type specialization development is posing a threat and customer needs are tending to diversification and integration.The paper puts forward the enhancing strategies of operations management. Lanzhou branch of CMB needs to implement business operation risk concentration monitoring, monitoring means mainly include establishing the centralized computer control system, establishing centralized supervision and control system and afterwards concentrated reconciliation management. It requires the optimization and upgrading of cabinet business operating system, in the process, to really take the customer as the center to carry on the system design, improve quick response ability of products, promote the restructuring of responsibilities of departments and agencies, and follow the scientific system process optimization. It needs to promote the business line of the reform.The paper also study safeguard measures of operations management enhancing strategies of Lanzhou branch of CMB. It needs to build the enterprise culture based on innovation and adaptability, active management central leadership, and need "top design" and support of the head office.