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Study On Development Model And Implementation Effect Of Wechat Platform Of Emergency

Posted on:2017-11-27Degree:MasterType:Thesis
Country:ChinaCandidate:T ChenFull Text:PDF
GTID:2336330488476584Subject:Library and file management
Abstract/Summary:PDF Full Text Request
E-government is gradually transferring and coverage to mobile Internet from the desktop Internet in new times. WeChat as a new tool of network information platform has been widely used in government organs at all levels and relevant departments. With broad user base and superiority of information transmission, WeChat has been favored by public. We can get some information from Emergency WeChat platform, such as knowledge of emergency, release disaster and disaster information. However, there are still have some problems in implementation of Chinese emergency WeChat platform. Implementation effect assessment of WeChat emergency platform plays an important role in understanding the present situation of emergency WeChat platform, improving the function of WeChat platform and enhance the level of service.This paper make a study on emergency WeChat platform from two aspects. Firstly, this paper analyzes the current development pattern of emergency WeChat platformfrom by using the view of development and service, the perspective of development including data exchange, data format, API, custom development and programming languages, the perspective of service including Information transfer mode, interactive mode information and information service model.Secondly, this paper make an evaluation system of implementation effect about emergency WeChat platform. At first, design evaluation index based on the model of customer satisfaction, then using SPSS analysis the project to optimizing index, and finally got a new evaluation system include six dimensions and 23 secondary dimension such as platform effect, ease of use, the sufficient of information, professional, interactive of platform and participation of public, then using these indicators to evaluate the effect of emergency WeChat platform. This paper select 32 public internet account as samples which were filed by governments or levels of government emergency management office. According to index design the questionnaire and check the reliability and validity of resultant data, then screening these data and making cluster analysis and multidimensional scaling analysis. The results show that our existing discovery emergency WeChat platform exists variety of problems: the number of platforms is not enough, function is not complete, management is not standardized and awareness and satisfaction of users is not high.
Keywords/Search Tags:Emergency Management, WeChat Platform, Effect Evaluation, Cluster Analysis
PDF Full Text Request
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