Consumer Online Shopping Revocation Analysis

With the rapid development of Internet, online shopping not only become a essential part of daily life, also become an important power to promote the economic development of our country. According to statistics, in 2015 China’s online shopping market size of 3.8 trillion yuan, according to the national bureau of statistics web shopping deals accounted for roughly 12.6% of the total retail sales of social consumer goods in China. At the same time,with the development of the network shopping industry matures, the home appliance business enterprises are also pushing the network shopping at the variety of types and business innovation in the way. But the network operators and consumers in the shopping online trading of special properties, also lead to return after the network shopping or after-sales problems such as disputes. Not only that, compared with the traditional shopping online shopping shopping purpose also weakening, shopping is becoming more casual, consumers are shopping at the same time also more calm. In view of the frequent network shopping problems, as well as consumer and business operator contrast strength disparity in trading. In March 15, 2014 formally implemented in our country new revision of the law of the People’s Republic of China on consumer rights and interests protects a law"stipulated in article 25 of the revocation to protect the rights of consumers online shopping consumers. In reality, however, the network shopping revocation there are still many problems. Such as 7 days return the calculation of the starting point, how to define the scope of the operator, if buy 2 hand goods decide how to "sound",as well as the burden of risk in the process of return goods problems. The solution of these problems not only needs to lawmakers in the continuous improvement of the legislation, also need to be in the regulation of the first line of the electric business platform, unified regulations for consumer rights and interests protection, also need to network operator’s credit management and the positive consciousness of the consumers. The 21st century is the age of information, the network economy rapid development,the network shopping’s status in social life are also gradually increase.Protect the network shopping consumer rights and interests of both the need of social fairness and justice, and promote China’s economic development request inevitably.