Study On The Consumer's Right Of Withdrawal System On Online Shopping In China

After the "People's Republic of China Consumer Protection Law"(hereinafter referred to as the "Consumer Protection Act")was amended in 2014 and became effective,it established a system of withdrawal rights.Consumers in online shopping can't touch the goods,so the decisions made through visual experience alone are somewhat blind and impulsive,which also leads to a strong contrast with expectations when they receive the goods and then choose to return them.This new system aims to solve the worries of those who are after the impulse shopping.However,as far as the implementation status in recent years is concerned,the effect is not significant.At the same time,the system itself also reveals many imperfections.The author takes the power of consumer withdrawal in online shopping in China as the core,uses interdisciplinary theoretical research methods,empirica l analysis methods and comparative analysis methods,and refers to a large number of other relevant systems that are more perfect in other countries,and proposes an improvement plan for the system.This article first introduces the features and functions of the withdrawal right,and the differences and links between it and other traditional concepts.Secondly,the issue of the consumer's right to withdraw is proposed.That is,the absence of the operator's obligation to inform in the process of online shopp ing;the definition of “good product” is general;the mode and duration of the exercise of the right to withdraw are not specific;and the consumer exercises the right of withdrawal in bad faith.The European Union and its member states and the U.S.advanc ed systems for the withdrawal of powers were introduced again,as well as the enlightenment of these systems to C hina.Finally,with regard to the above problems,the author stands on the stand of operators and consumers,combines the current national cond itions in China and refers to the relevant systems of the European Union and its member states and the United States,and puts forward specific solutions,that is,to clarify the obligations of the operators.To refine the criteria for judging “good goods”;the duration of the exercise of withdrawal rights is more specific and reasonable;the exercise of the right to withdraw consumers is clarified;and the scope of “consumers” that limit the right of withdrawal applies.