Research On Social Management Innovation Based On Grid Center In Beijing Dongcheng District Grid-based Services

In 2004,Beijing Dongcheng District Grid-based Services first introduced digital social management in China.It has gradually integrated into a new digital urban management model through practices.With the help of digital social management system,not only has the effectiveness of public governance been greatly improved,but also the response time of e-government has been shortened.What is more,the ability of the Chinese government to handle emergencies has been improved.From 2004 to 2017,Dongcheng District Grid-based Services has been continuously to explore innovations in social management models.The management scope has been gradually expanded and more management methods are taken out.This article through to the dongcheng district grid center generalizes the basis of social management innovation practice,carried out for the convenience of work flow,management system,evaluation process,the basis of four aspects:innovation of technology management process.With grid Mary Douglas anthropology theory of dongcheng district grids compares the types of social management type analysis,because the dongcheng district grids has the characteristics of the strong grid the weak group,locates in dongcheng district grid pattern of social management category belongs to discrete type management.According to the theory of iterative innovation of social management direction the dongcheng district the grid is divided into a grid system innovation and system innovation,the grid management innovation including grid management pattern to"integration" and "via grid" social management mode.The innovation of group management includes the innovation of "street long" social management mode and"community micro-grid" social management mode.Can say the dongcheng district grid center in 2017,the year from the system level,system level,the technical level to the level of social management in dongcheng district grids has made the unique social management innovation platform.The iterative innovation of the grid social management platform in dongcheng district focuses on the enhancement of grid management,and the role of group management has not been fully realized.Based on the development direction of strong grid weak group,there are still some shortcomings in the innovation of grid social management model in dongcheng district.Exist including administrative system into the grid system level remains to be strengthen,district residents know the grid management level needs to improve,residents complaints on grid case to deal with the problem such as satisfaction to increase.The reasons for these deficiencies are analyzed,such as the limitations of grid system hardware software,the complexity of grid social management,the restriction of grid operator and operator,etc.The deficiency of the innovation of social management,the dongcheng district grid center is divided into grid innovation and group two aspects analyzes the future development direction of dongcheng district grid center,such as introduction of artificial intelligence in customer service,using big data analysis,connecting the Internet of things,"street whistled department report" work,etc.At the same time puts forward the corresponding countermeasures and Suggestions,increase grid connect video calls and location tracking function,strengthen the propaganda of grid management,adhere to the street to give priority to with build condominium,using material or spiritual reward to attract residents to join grid management.Can look forward to in the near future,the dongcheng district grids social management platform can also according to their own accumulated practical experience,constantly adapt to the society and the development of science and technology,to explore a more efficient,more convenient,more reliable model of social management.