| The eighteen reports pointed out that to speed up the development of electronic commerce, the national electricity business development present geometry number increase, 13 years overall electrical business turnover reached 5.4 trillion, and is increasing at the rate of more than 30% a year, has accounted for more than 20% of the domestic retail business, in the face of the rapid development of electrical business, electricity express the meteoric rise of electric business express delivery business has accounted for more than 60% of the overall express delivery business, the rapid development of business, making electricity production enterprises in deliver classes such as production, transportation, delivery link some \"bottleneckV, the whole electricity enterprises express is not compliance, production deliver poor self-discipline, production regulation, government regulation is difficult problems, such as electricity delivery production mode is not uniform, some proprietary some outsourcing, each link belong to different regulatory body to form a one-to-many model, once appear problem is more difficult to liability for people, therefore express delivery measured is the highest in all industries, and in the electricity business express business complaints is the highest in the Courier industry, electricity refund issue, counterfeits, false promotion, network fraud, quality problems, return goods such as theft, cancellations, delayed delivery, account problem has plagued the vast number of consumers, investigate its root cause more or less related to electric business express, deeply criticized by the people. Especially in 2013 killing electricity delivery, strict regulatory requirements are put forward for postal service, in order to guarantee the people's life and property safety, strengthen the supervision of electrical business express is urgent.At present, the domestic provinces, cities and postal regulator has achieved universal coverage, but the electricity delivery regulatory issues related to the research is still blank. Liaoning postal service the agency was founded in 2006, in 2007 officially listed, for electricity regulation before workload is small, the policy and system management is not perfect. As Courier regulators postal service express delivery business regulation of the electricity suppliers relative lag, the current regulatory measures for ensuring the sustained steady and fast development of the electricity business accumulation effect is weak. The present domestic research on this subject is relatively concentrate on construction and management, mainly focus on the management pattern research, policy coordination, government regulation, etc., the next step in the combined with local actual solutions in the field of research results is not a lot, this selected topic's vision is to subject research results applied to the liaoning electricity postal regulatory practice have guiding significance. In this paper, the author, from the perspective of the public management science, law, political science literature at home and abroad read a large amount of data, combined with domestic electricity express regulation theory achievement, through questionnaire and investigation interview mode, from the user level, enterprise level, regulation level three directions to find the liaoning postal service in the electricity business express the problems existing in the supervision, and the analysis of the causes of problems, and its excellent eventually from legislation, industry entry, regulatory responsibility, joint law enforcement aspects put forward opinions and Suggestions of improvement, and strive to prompt it to form an operational, normalized,\"prevent\" benign regulatory system. |
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