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A Study On Tax Service Improvement Of Nanping Local Taxation Bureau

Posted on:2017-08-19Degree:MasterType:Thesis
Country:ChinaCandidate:J ChenFull Text:PDF
GTID:2349330512461743Subject:Public Administration
Abstract/Summary:PDF Full Text Request
In recent years, building a service-oriented government is a hot topic, the government functions from the previous "versatile" to "service-oriented" is the transformation of government functions requirements. Under local tax departments like environment also rising tax service levels. Tax Service is one of the core work of the tax authorities, the taxpayer is to promote the integrity of the tax law of the basic work. But now the tax service tax authorities are still some problems, and look forward to the goal of modernization of tax and taxpayer there is a gap, according to the actual situation on the urgent need to optimize the tax service.Our economy and society in transition, economic and social development of each region are different. In this context, this paper select Nanping Local Taxation Bureau of tax services for the study, the integrated use of stakeholder analysis, surveys, case analysis, factor analysis, statistical data analysis method, the taxpayer satisfaction survey was Local Taxation Bureau of Nanping tax service problems; then through tax cadres interviews to analyze the causes of the problems Nanping Local Taxation Bureau of tax services, tax services at home and abroad advanced experience in the region, an optimization Nanping City tax service and Countermeasures Suggest.This paper is divided into seven parts. The first part introduces the background, the domestic and foreign research summary, the research mentality, the method, the technology roadmap and the innovation of the taxation service. In the second part, the concept and theoretical basis of tax service are explained. The third part is to explain and analyze the present situation of taxpaying service of Nanping Municipal Local Taxation Bureau. This part first analyzes the stakeholders of Nanping Municipal Local Taxation Bureau taxpaying service, and establishes two main bodies of analysis, taxpayers and tax authorities, Then, the paper analyzes the present situation of taxpaying service of Nanping Municipal Local Taxation Bureau, and finally analyzes the taxpayers satisfaction degree of Nanping Municipal Local Taxation Bureau by using the method of factor analysis.. The fourth part, according to the third part of the taxpayer questionnaire survey results, interviews with the tax officials of Nanping City, the Inland Revenue Department, the interview results are summarized and analyzed from the perspective of the tax cadres of Nanping City Local Taxation Bureau tax services Problems, causes and solutions. In the fifth part, the experience of some developed countries with tax service at home and abroad is studied for reference. Based on the above analysis, this paper puts forward some suggestions on optimizing the taxpaying service of Nanping Municipal Taxation Bureau, namely, perfecting the training system of tax officials, increasing the depth and breadth of tax service, optimizing the information system and perfecting the examination system. The seventh part is the conclusion of the article, the conclusion of the study and the deficiency of the research.
Keywords/Search Tags:Tax Services, Nanping Local Taxation, Taxpayer satisfaction
PDF Full Text Request
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