Online Shopping Consumer Repentance Power Practice Analysis

With the prevalence of online shopping, online shopping disputes is increasing. Online shopping disputes is important because consumers buy goods not directly exposed to commodity, understanding of the product only through the shop's picture and description of the business. Information asymmetry making online shoppers sometimes receipt of goods is not pleased with himself, but return shipping, merchants refused to return for various reasons, such as not maintaining their rights and interests. On March 15, 2014, the new consumer protection act, as amended(hereinafter the "new law"), full implementation of this law is the establishment of the system of right to regret the biggest attractions to further protect the legitimate rights and interests of consumers. However, the system there are many problems in the process of implementation. In this article, we will regret rights related typical cases from practice, this paper analyzes the online shopping regret right system has all the characteristics of legal rights and unilaterally, and combine the characteristics of the extraterritorial shopping regret rights protection puts forward the detailed scope and conditions of online shopping regret right, diversified online return freight solution Suggestions, aiming to play a role of the largest online shopping regret right system, protect the legitimate rights and interests of consumers.