Present Situation And Countermeasures Of Normal Work In Taiyuan Hainan Airlines Flight

As one of the most important industries of the national economy and social development as well as the world's most advanced mode of transport,civil aviation industry always stand national economy tide and continue to grow and develop.Especially the reform and opening up 30 years,China's domestic aviation market overall volume continued to grow steadily improve the route network expansion,fleet transport capacity increased year by year the airport,air traffic control and other infrastructure unexpected Mengjin,the reform of the internal management and the extension of the development of the aviation industry has taken a solid pace.Overall,in China's reform and development and accelerating the socialist modernization construction,the air transport industry proportion is more and more big,but objectively speaking,there are still many problems need to pay attention to the industry and to solve.For example: the safe operation of the work cannot well adapt to the situation of rapid growth of air transport industry,the quality and efficiency of economic growth is not Is high enough,the flight delay becomes more and more serious,flight delays after service work cannot fully meet the needs of customers,and so on.There are different degrees of these problems,seriously affects the regional aviation sustained and healthy development of enterprises,especially the flight delays and the resulting a series of consequences,has increased the leading cause passenger dissatisfaction and complaints.Therefore,it can be said that efforts to improve the flight normal rate,has become an important issue facing the current and future of each airline service process.Based on the related theories of airline service quality as the basis,the analysis of the current work of normal flight from Taiyuan area of Hainan Airlines,HNA Taiyuan area structure,normal work measure,consisting of the normal work of the system,the operation of quality management policies and standards and flight delays in the disposal process and other aspects of the content,thus summed up the status quo of Hainan Taiyuan area normal work.To reveal the normal work of the flight in Taiyuan HNA normal work in the lack of hardware support system,operation system and administration management conflicts,institutional management,many problems of human resources and business operation,and analyzes the causes of these problems on the basis of this.The flight in Taiyuan,Hainan normal work system optimization.At the same time,the normal flight reference management approach developed for the sea Normal flight control measures.