Research On The Influencing Factors Of Front-line Staff Satisfaction In Datong SDIC Tashan Coal

The reform and development of coal industry will enter a crucial period in the 13 th Five-Year Plan period.Although the market situation is not optimistic and the demand of coal decline,but its position as the main energy sector will not waver.And it will still occupy an important position in economic development.The coal industry is a labor-intensive industry,and its construction and production are inseparable from the front-line staff.The satisfaction of front-line employees in the coal industry is directly related to the safety of production and the creation of economic interests.Therefore,the study of the front-line staff satisfaction and its influencing factors in the coal industry is of great significance for improving the management level,safety productivity and economic efficiency,and promoting the restructuring and upgrading of the coal industry.As a member of the coal industry,Datong SDIC Tashan Coal has been achieved good development.After investigation and understanding of front-line staff in Datong SDIC Tashan Coal,the design of this questionnaire and scale was combined with the previous theoretical studies,the industry characteristics and the actual situation of enterprises.The satisfaction theory model of front-line employees in Datong SDIC Tashan Coal was made up by these steps.Then,validate data were analyzed by using SPSS22.0 and the model was tested.Main factors affecting Datong SDIC Tashan Coal front-line staff satisfaction were found after the analysis.The degree and importance of each factor were also obtained.According to the conclusions,this paper put forward some reasonable suggestions to improve the satisfaction of the front-line employees.The study found: the satisfaction level of Datong SDIC Tashan Coal front-line staff is not high.Its influence factors are including subjective factors and objective factors.The subjective factors include age and education,and the objective factors include work,job return,work background,work groups,enterprise management and career development.The objective factors are all positively related to the satisfaction,and their impact is ranked as: job return,enterprise management,work,work background,work groups,career development.Therefore,Datong SDIC Tashan Coal should improve front-line staff satisfaction from thinking highly of work reward,humanizing management,optimizing work content,improving work background,creating work atmosphere and paying attention to the development of occupation.This can reduce the loss of talents and promote the development of Datong SDIC Tashan Coal,but also help the rise of the coal industry.