Font Size: a A A

The Analysis Of The Intelligent Hotel Evaluation System-the Application Of The Research Of Hefei

Posted on:2019-07-31Degree:MasterType:Thesis
Country:ChinaCandidate:J L ZhouFull Text:PDF
GTID:2359330545461602Subject:Tourism Management
Abstract/Summary:PDF Full Text Request
With the progress of science and technology,the development of tourism is bound to be affected.Wisdom of tourism is the product of technical progress,people demand.In 2008 the United States put forward based on the Internet of things,cloud computing,IBM's "smarter planet" concept,and thus led to a "wisdom city",the concept of the "wisdom tourism",etc.In terms of theory,to promote the "wisdom tourism" construction projects,one of the important link of tourism "live",also must carry on the transformation and development reflects the wisdom of "wisdom" hotel,in order to promote the all-round development of the "wisdom tourism",good development needs the support of a index system,the establishment of the index system of the hotel will give wisdom wisdom of the hotel to establish guidelines.the research considers the construction of intelligent hotel as the breakthrough point,under the perspective of value chain focus on the wisdom hotel evaluation system,using the analytic hierarchy process(AHP)to construct the three-layer indicators,three first-level indicators,nine secondary indexes,thirty-six tertiary indicators.And by using the G1 method,the factors affecting the recognition model to prepare the questionnaire,adopts independent investigation method for the determination of each index to sort and rank.Calculate the relative weight of each index.The fourth part:the wisdom of the hotel in hefei,and hefei hotel as the research object,the lack of research currently in hefei development wisdom hotel;The fifth part:according to the wisdom of the hotel in hefei development problems,how to develop the wisdom to put forward rational suggestions.The results showed that in primary index,supply system to the intelligent of the hotel has the greatest effect in the evaluation,secondary indicators:customer management system,operation management system,check-in/check-out system,customer control system,marketing channel system,membership system is the main aspects of wisdom hotel in the evaluation and considering,three indicators:whether the hotel has intelligent attendance,intelligent customer information confidential,recognition of fire and fire seamless connection,diversified payment modes,mobile access,WeChat marketing,and so on.The specific intelligence is an important performance of hotel intellectualization,therefore the above points,the construction of the wisdom of the hotel should begin.The fourth part:the wisdom of the hotel in hefei,and hefei hotel as the research object,the lack of research currently in hefei development wisdom hotel;The fifth part:according to the wisdom of the hotel in hefei development problems,how to develop the wisdom to put forward rational Suggestions.In order to promote the wisdom of the hotel building in hefei,from five aspects(the government,market,technology,talents,construction)for advice,in general,the construction of hefei wisdom hotel to be guided by government,market promotion,technical support and personnel to promote,and construction implementation of the five big fusion path to achieve.
Keywords/Search Tags:Intelligent Tourism, Intelligent Hotel, Value Chain, G1, Evaluation System
PDF Full Text Request
Related items