Improving Research Of Supplier Product Quality Evaluation Management Of ZF Company

With the increasingly fierce competition in the automotive industry,the establishment of an interdependent strategic partnership with supporting suppliers is the relationship mode of supplier management pursued by more and more OEMs and primary suppliers.In supplier management,product quality is the eternal topic between each other.Accordingly,the perfect supplier product quality index evaluation system has become the key to achieve supplier product quality to meet or even exceed customer demand.ZF company has entered the Chinese market for nearly 30 years,selected and cultivated a number of suppliers,and formed its own supplier system.Although the current supplier management system has a certain level and scale,but there are still many problems and challenges.Especially in the supplier product quality performance problem has been a puzzle to the management.Generally speaking,the supplier product quality evaluation indicators in the industry are mainly related to the periodic PPM(millions of unqualified products)and the number of complaints about quality problems.Combined with the current actual situation of ZF,the main problems are as follows: 1.Many problems of quality performance presented by the undefined or unclear definition of basic quality indicators;2.Ii.Defects in the process of supplier product quality evaluation and complaint management lead to communication barriers between ZF and suppliers,which is not conducive to effective communication.Based on ZF(China)investment co.,LTD.(hereinafter referred to as the company ZF)and its related supplier as the research object,through the method of observation,8 d method of quality management,retrieval methods such as literature research,the combination of the auto industry quality management system,VDA6.3,and supplier relationship management theory,the government company supplier product quality evaluation of actual operation in the process of management problems,identify affected supplier quality evaluation index system of several key issues: supplier quality related indexes defined lack of rationality and unity;Suppliers' insufficient understanding of the existing evaluation system;Unsmooth communication channels with suppliers for indicators;When the index is out of tolerance or has the tendency of tolerance,there is no effective measure guarantee system in time.At the same time,using the relevant theory and thought of its cause analysis.Then according to the main reasons,the supplier product quality evaluation index system was optimized,and solutions were proposed from the aspects of basic concept definition,PPM process optimization,complaint frequency and process improvement,etc.Finally,the guarantee measures of the product quality evaluation system were set to ensure the implementation.The main purpose of the above research and analysis proposed in this paper is to effectively solve the problems of ZF company in the supplier product quality evaluation index system,improve the supply-demand relationship,improve the overall supplier quality performance,and continuously improve the level of supplier management.At the same time,through the study of ZF supplier product quality evaluation index system,it provides more enterprises with similar organizational structure with reference and reference in the management of supplier product quality evaluation index.