Research On The People's Mediation Mechanism Of Tourism Disputes In China

In recent years,the frequent occurrence of tourism disputes throughout the country has seriously affected the healthy development of tourism.People's mediation mechanism of tourism disputes has been explored to solve tourism disputes in the whole country.The first national people's mediation committee for tourism disputes was established in Haikou City,Hainan Province(hereinafter referred to as tourism mediation committee),which effectively alleviates the contradictions caused by tourism disputes.Sanya continuously innovates the mediation mechanism of tourism disputes,and forms a unique "Sanya model".Other provinces and cities also actively carried out local exploration,and achieved good results.The experience of the operation of the people's mediation mechanism for tourism disputes can be summed up by aggregating the exploration of each local exploration,including ensuring the neutrality of the mediation organization,clarifying the scope of mediation,ensuring the professionalism of mediation and establishing the working mechanism of "The Effective Connection of the Three Modes of Mediation ".But a series of problems have also been exposed in practice,including the related legislation is not perfect,the people's mediation system of tourism disputes is not established systematically,the relevant supporting measures are not perfect and the talent of mediation team is scarce,etc.Therefore,the relevant legislation should be perfected,the systematic system of people's mediation in tourism disputes should be constructed,the construction of people's mediation teams in tourism disputes should be strengthened,and the relevant supporting measures should also be improved,including the establishment of specialized judicial confirmation agencies and enforcement agencies,the establishment of online mediation system under the Tourism mediation committee.The people's mediation mechanism of tourism disputes can play a greater role in solving tourism disputes by perfecting the people's mediation mechanism of tourism disputes so as to promote the stable and healthy development of tourism industry.