Research On The Improvement Of Tax Service Of XX District State Taxation Bureau

"Tax Service" is an important part of the tax management,and it refers to the tax assistance provided by the taxation department within the framework of the authority conferred by the laws and regulations,in the process of taxpayers complying with their own tax obligations and exercising their tax rights in accordance with the law.The State Administration of Taxation clearly demands in the relevant notice to "comprehensively promote the tax service,effectively improve the satisfaction of taxpayers ' services,and gradually establish a new pattern of Taxpayers ' tax service demand and finally taxpayers ' compliance with the tax service demand."The comprehensive and high quality tax service of tax authorities can promote the voluntary compliance of taxpayers,reduce the cost of tax levy and establish a harmonious relationship between tax collection and payment,thus providing a reliable guarantee for the establishment of modern,harmonious and new tax service system.This paper,based on the new public service theory,explores the tax service improvement of Beijing XX District State Taxation Bureau,in order to lay down strong and effective measures for the improvement of tax service by revealing the prominent problems in the tax service of the Bureau.Beijing XX District State Taxation Bureau aimed to meet the taxpayers' needs,carried out extensive exploration,paid attention to innovation,and put in a great deal of effort in the construction of the tax service information.Therefore,the tax service system was close to perfection and the quality and efficiency of tax collection,management and service achieved a higher level.However,influenced by the traditional service and work ideas,the tax service system,the taxpayer participation consciousness and so on,there still exist some problems such as the satisfaction of the individualized service demand,the informatization of the tax service and the degree of science and technology.In addition,the tax service lacks efficient coordinated operation and there is asymmetric service information between tax collecting and paying parties.XX District State Taxation Bureau should strengthen the construction of tax service system,perfect the tax service system,strengthen the education of tax service concept,enhance tax service consciousness,encourage mutual service between tax payers and improve public participation degree with a view to the high level of the satisfaction of taxpayers with tax service and the attainment of the goal of tax service.This is the inevitable choice of deepening the current tax work reform and establishing the modernized and scientific tax service system.