Research On The Implementation Path And Mechanism Of County-Level Government’s "Internet+Government Service"

The report of the 19 th National Congress of the Communist Party of China stated that it is necessary to "fully implement the people-centered development idea and build a service-oriented government that satisfies the people.",Adhere to the new development concept of putting people at the center,actively promote the enhancement of government service capabilities and the improvement of service quality,and build a service-oriented government that satisfies the people.As a pilot city and county for the standardization and standardization of government affairs at the basic level of the State Council,the Liuyang Municipal Government draws on the reform experience of Zhejiang ’ s“maximum run once” reform and comprehensively promotes the people and enterprises to handle events on the government service platform from top-level design,demand orientation,data sharing,and optimized approval Its “Internet + government services” has achieved good results in facilitating enterprises and people.This article takes Liuyang’s "Internet + government service" reform as the research object,and takes "building a service-oriented government that satisfies the people" as a research perspective.First,it defines the relevant concepts and the theoretical basis of the county government "Internet + government service",Put forward the theoretical basis of "Internet + government service" is the theory of service-oriented government and people-centered development thinking;then from the perspective of combining theory and practice,the main content of "Internet + government service" in Liuyang is explained,including comprehensive Sort out the list of government service items,integrate the lines and processes of online and offline government services,provide integrated management of service resources online,improve the government service support and supervision platform,and realize the "standardization" of the government service list,the "convenience" of government service handling and the government affairs The service effect is "satisfied",and the deficiencies of the "Internet + governmentservice" reform in Liuyang City are discussed,including the need to deepen the overall governance reform thinking,the inadequate decentralization of administrative power by the higher-level government,the information barriers caused by the fragmented system still exist,and The simplification of the process may bring certain risks;again,describe its path to implement "Internet + government services",including the centralized and unified leadership of the party to promote the deployment of "Internet + government services",collaborative integration to implement integrated management of service items,and optimization of the power and responsibility system Reshape the administrative approval process and promote the legalization of "Internet + government services" in an open and transparent manner;focus on how to use the new concept of "people-centered" to lead the construction of "Internet +" service-oriented government mechanisms,including leadership mechanisms,force mechanisms,and motivation Mechanism and guarantee mechanism.