Research On The System Of Online Shopping Consumers' Right To Regret

With the rapid development of e-commerce,online shopping,a new shopping model,has gradually become the mainstream shopping model in China,and the trade disputes between online shopping parties have also increased.The promulgation of the new consumer law in 2013 introduced the consumer's right to repent,and this revision marks the first time that China's tilt protection of the legitimate rights and interests of consumers has been determined in the form of legislation.The consumer is given the right that they can have no reason to explain the contract after the contract has been concluded or the contract has been performed for a certain period of time,nor does he have to assume the liability for breach of contract and can unilaterally return the contract to the origination.The establishment of this system brings strong protection to consumers' rights and interests,but it also produces various problems in practice.For example,the deadline for consumers to exercise their rights is not clearly defined;the rights and obligations of online shopping parties are not clearly defined;the scope and conditions of application of the right to repentance are not clear.The main reason is that consumers and operators are in an unequal position and the information are asymmetric in the transaction.Online shopping consumers rely solely on the limited graphic descriptions and brief consultations provided by the merchants to select and trade goods,and if the business introduction is exaggerated,it may cause the dissatisfaction of the consumers of the online shopping.The resulting returns and responsibilities need to be solved urgently.At the same time,we should pay more attention to the protection of the rights and interests of the online shopping consumers.This article first analyzes the connotation of the online consumer's right to repentance system and the definition of its related concepts.Second,this article elaborates on the legislative status quo and existing deficiencies of the current China's online shopping consumer's right to repentance system.In the fourth chapter,the analysis and enlightenment of the extraterritorial online shopping consumer's right to repentance system analyzes the regulations of the United States and European Union countries from the angle of application of the right to repentance and the rules of action,and draws lessons for reference.In the last chapter,the author puts forward the legislative perfection of China's online shopping consumer's right to remorse from the three perspectives of the determination of the concept and mode of legislation on the right to repentance,the content of the right to repentance,and the related supporting systems,so as to promote the implementation of the right-to-registration system for online shopping consumers the healthy development of online shopping market economy.