Study On The Optimization Of Tax Service In Primary Tax Departments Under The Background Of "management Service"

In May 2015,Premier Li Keqiang made his first proposal to deepen the reform of the administrative system and transform the functions of the government through a three-pronged approach at a videoconference conference on "promoting decentralization,integrating government administration and the transformation of functions".After more than three years,the government's reform of "management and service" has begun to show results,basically realizing the transformation of government functions from a management-oriented to a service-oriented one,which has won universal recognition among the masses.An important criterion for whether the reform of "putting in charge" is whether it will be put into place is whether it will make it easier for the masses to live and do things.As an important part of the government's public sector,the tax department always regards the optimization of tax payment service as the starting point and landing point of the reform of "administrative clothes",and strives to raise the level of tax facilitation.In order to understand the reform of tax administration,it is necessary to select the tax administration department with the taxpayer as the research object and the tax service which can show the effect of reform as the research content.Based on this,this paper takes the case of such a basic tax bureau in Yunnan province as an example to study the problem of optimizing tax payment service in the background of "tax administration",which is of practical significance to the basic tax administration and has theoretical value to the reform of "tax administration" in China.This paper focuses on the topic of optimizing tax payment services,and collects a large number of papers,research reports and tax reports.Analyse the feedback of tax payment service,list and analyze the existing problems of tax payment service at present stage,try our best to excavate the cause of tax payment service problem comprehensively and deeply,and on this basis,put forward some suggestions to the basic tax department to optimize tax payment service.This paper is divided into six parts:The first part is an introduction,which mainly introduces the reason of the topic,the purpose and significance of the research,the research at home and abroad,the content and methods of the research,and briefly summarizes the basic situation of the topic.The second part is about the basic concept of the reform of "administrative service" and tax payment service,and introduces the management theory on which this thesis is based.The third part is about the current situation of tax service in China under the background of "discharge tax",taking the "discharge tax" reform as the dividing line,comparing vertically the results of optimizing tax service in the basic tax department,and affirming the achievements of "discharge tax" reform in optimizing tax service.The fourth part is about the problems of the basic tax service under the background of "administrative service",using the survey data of the satisfaction of the tax service to find out the main factors that affect the satisfaction rate,and then combining with the actual work of the basic tax department,list the problems of the tax service and provide the factual basis for the research of the thesis.The fifth part is the analysis of the reasons of the basic tax service in China under the background of "discharge control service".The sixth part is to optimize the basic government tax service countermeasures,drawing on the advanced experience of various countries,boldly put forward the feasibility concept and the proposal,in order to optimize the basic tax department tax service as the guide,to provide taxpayers with an efficient,convenient,professional tax service environment.