Research On Quality Improvement Of Baotou Unicom's IP Broadband Network Based On PDCA Cycle

In recent years,the emergence of new business such as 4K video,Internet of things and cloud computing has brought about a series of challenges to IP broadband network.The increase of the quality of broadband network speeds up the process of quality optimization of broadband network.In the face of this challenge,pipeline operators as network providers,whether the construction of the network can provide customers with efficient,stable structure,product safety,high-speed transmission,quality excellent network business applications,will be the key to win the competition in the market.In recent years,IP broadband network is facing a series of challenges,such as the impact of 4K video services on the current broadband network traffic.The increase of the quality of broadband network speeds up the process of quality optimization of broadband network.In the face of these challenges,it will be a key to win the fierce competition of the telecom market for telecom operators to provide a network with fast,efficient,structural stability,product security,high transmission speed and good quality network service for customers.Optimization of IP network is a recurring cycle of activity,used in the study of the Deming cycle method in the total quality management.In view of that theory of total quality management,this paper studies the improvement of Baotou Unicom IP broadband network quality based on the PDCA cycle.In planning stage P,this paper introduces the current situation of Baotou Unicom IP broadband network by using the method of total quality management to find out that the main factor affecting network quality are network load.Combined with the actual situation,the reason and factors of network load are analyzed by using the quality management tool.The quality improvement measures of Baotou Unicom IP broadband network are developed.In implementation of stage D,the optimization of IP broadband network quality improvement plan was developed from the three aspects of equipment,materials and technology.In inspection stage C.This paper introduces the implementation results of network quality improvement program,evaluates the effect of quality improvement from three aspects: network operation parameters and business quality performance test and NPS index promotion.In the process of stage A,the quality improvement effect of IP broadband network is summarized.The management idea and standardization process of quality continuous improvement are put forward.The remaining problems in the cycle are analyzed and the next step is proposed.In this paper,a continuous improvement scheme based on PDCA cycle quality is proposed to make this optimization a complete success.It provides theoretical support for the study of planning and construction for Baotou Unicom IP broadband network,meanwhile improves the quality management level of broadband network and integrated management capabilities by applying advantages of Baotou Unicom network,therefore improving the competitiveness and sustainable improvement of the quality management system of network,which ensure network activities have a certain value and significance.