Research On The Protection Of Consumers' Rights And Interests Under The Mode Of Shared Bicycle Operation

Shared bicycle,as an innovative achievement in the field of shared economy,explodes the market and is widely sought after by consumers once launched.Its unique return-on-demand mode and the green travel concept advocated by the government have cleared the "last kilometer" travel barrier in an environmentally friendly and healthy way.Shared bicycle has changed people's travel habits,and has been widely recognized by the community.However,the current domestic lack of legal supervision basis for this new business model.and,the current government supervision model cannot play an effective role because of its own limitations.In addition,some enterprises are not strict in self-discipline,resulting in frequent accidents.The legitimate rights and interests of consumers have been constantly damaged and caused adverse social effects.As a new industrial model,shared bicycle is the focus of attention and the convergence of contradictions from the beginning of entering the market.The social phenomenon caused by The social phenomenon caused by sharing bicycles is well known,and the consumption disputes caused by it are widespread.In the blank period of legal supervision and government administration,the mode of shared bicycle operation presents a trend of disorder,which causes the legitimate rights and interests of consumers to be violated.New things should be treated with a view of development.With the joint efforts of the government,operators and consumers,after constantly summing up problems,accumulating experience,improving measures and eliminating hidden dangers,sharing bicycles will inevitably develop well and provide high-quality services for the people.This paper is based on the protection of consumers' legitimate rights and interests.In addition to the introduction and conclusion,this paper is divided into four parts.The first part is a summary,which focuses on the shared bicycle business model,explains the related concepts,defines the legal relationship involved,summarizes its development status,and discriminates the controversy over its preservation and abolition.The second part is mainly about the dilemma of consumer rights protection.This part starts from various typical cases involved in sharing bicycles,systematically combs and summarizes the infringement of consumers ‘personal rights and property rights,analyzes the concrete forms of operators' infringement,studies the legal nature and deep-seated causes of infringement,and expounds the dilemma faced by consumers in safeguarding their rights.The third part focuses on the causes of the infringement on consumers' rights and interests,and explores the multi-dimensional causes of the operator's infringement from the perspectives of legal system,government regulation,relief approaches and consumers themselves.The fourth part mainly discusses the improvement scheme of consumer rights and interests protection,which is from four aspects of perfecting the legal supervision of sharing bicycle,strengthening government governance,improving the network relief mechanism,and enhancing consumer awareness of rights and interests protection,aiming to put forward reasonable and complete suggestions,which helps to solve the problems existing in the protection of consumers' rights and interests under the shared bicycle operation mode.