Optimization Analysis Of Business Process Of Inner Mongolia Tower Company

The idea of business process change and process optimization has been gradually taken seriously since the end of the 20 th century.With the intensification of competition in various industries around the world,competition and cooperation coexist at the same time,and related theories such as enterprise process change are becoming more and more perfect.In order to adapt to the market environment under the new situation,companies of different sizes around the world have carried out optimization and transformation of business operation processes to adapt to the complex changes of internal and external environments.In these enterprises,the competition and cooperation modes have become more special in the context of the rapid development of mobile communication technologies,the comprehensive deployment of national informationization strategies and the comprehensive construction and sharing of communication networks of major communication operators.China Tower is responsible for communication tower infrastructure.How to solve the management problem of the company's low-cost operation and high-efficiency service to customers through process optimization is particularly important.In this context,the company is at the height of the overall situation,coordinating the branches of the country to carry out the operation process and optimization work to enhance the company's service capabilities.As a sparsely populated Inner Mongolia Autonomous Region,it has a considerable difficulty in improving service efficiency due to its unique characteristics.Therefore,Inner Mongolia Tower Company needs to make more efforts in process optimization.In order to improve the ability of theory to guide practice and enrich the practical experience of enterprise process optimization,this paper conducts a follow-up study on the operation process optimization of Inner Mongolia Tower Company for two years through theoretical study,on-site visit,process optimization participation and optimization effect discussion.Under the premise of implementing various safeguard measures,the company's operation process is analyzed.The fishbone analysis method in the mind map is used to accurately locate the key problems of the company's strategic operation process and different problem points have been developed with targeted optimization measures.On this basis,the key links that restrict the company's business development have been optimized and improved,thereby improving the efficiency of the company's operational process execution and reducing operating costs.In addition,based on the research and exploration of the company's operational processes,the paper summarizes the gains and losses of the operation process optimization work,and comprehensively summarizes the practical experience in optimization ideas,optimization methods,optimization effects,and safeguard measures.Concepts such as process optimization effect quantification and learning team support measures enrich the practical experience of process optimization management.The practical experience summarized in this paper can effectively enrich the enterprise process optimization methods,improve the company's operational efficiency,reduce the company's operating costs,and help the company to enhance its core competitive advantage in the market.