A Research On Optimizing Tax Service In X City Of Inner Mongolia

The main duty of the tax authorities is tax collection and management,and it is also an important department of the government in performing social public service functions.Since the 18th National Congress of the Communist Party of China,the functions of Chinese government have accelerated and entered a new stage of building a service-oriented government.With the deepening of the reform of "Simplifying administration and delegating power,the combination of management and release,and optimizing service",tax service,as an important part of tax collection and management,is a key in the improvement of tax and business environment.With more importance,the issue of optimizing tax service has attracted the attention of all sectors of society,which is a new trend of tax reform.Through continuous practice and exploration,China's tax service work has been gradually enriched in content and diversified in form,and has achieved certain results.However,due to the late start of China's tax service,a complete working system has not been established and a unified standard of conduct is wanted.Therefore,it is very important to correctly understand the problems and deficiencies in practical work,to apply relevant theories with reference to advanced experiences,to improve service level and service environment and to ultimately build a harmonious service relationship.Through summarizing the research results at home and abroad,the general situation of tax service work in Inner Mongolia Autonomous Region is expounded in the thesis,and problems existing in the tax service work in city X are summarized,such as the existence of unnecessary policies,scattered systems,low service levels,limited staff level,imperfect information management,as well as inadequate supervision during and after the event,etc.Accordingly,the new public service theory,tax compliance theory and public value management theory are used to deeply analyze the causes of the problems.The thesis also introduces some advanced experiences in Beijing's tax service,combines above theories with practice,and puts forward suggestions on optimizing tax service in such aspects as perfecting top-level design,improving the comprehensive quality of tax personnel,promoting information construction,strengthening supervision measures,and making full use of social resources,so as to build good tax business environment and promote tax modernization.