The Influence Of LMX On The Mployee's Emotional Labor And Work Engagement

With the influence of positive psychology and positive organizational Behavior,work engagement has attracted more and more attention and research,and has become one of the issues of concern to enterprises.Since work engagement can affect employee performance and enterprise performance,it is very important to explore what factors affect work engagement.This positive emotion can be used as a psychological resource to affect work engagement.In this process,different emotional labor strategies will affect the consumption of such positive emotional resources,and indirectly affect work engagement.In addition,the difference between individual's "desire for success" and "avoidance of failure" in the focus of supervision makes employees produce different emotional resources,which in turn affect work engagement.Therefore,how leader-member exchange affects work engagement through emotional labor strategies,and whether it is affected by different regulatory focus of Job stress in this process is worth further exploring.In the past,most of the research work were assessed from the perspective of selfevaluation,which was susceptible to the influence of individual cognitive and emotional preferences.In order to avoid the deviation,this paper collects more impartial and objective data on direct subordinate work engagement by enterprise managers through pre-research design of his rating scale.The results of the questionnaire are good and have high reliability.Then it explores the relationship among leader-member exchange,emotional labor strategy and work engagement,especially the role of the focus of Job stress in the relationship between emotional labor strategy and work engagement.It is hoped that the results of this study can help managers to pay attention to different types of employees with adjustment focus,and provide theoretical reference on how to effectively improve employees 'work engagement,which has strong practical value.Based on social exchange,Conservation of Resources Theory and The Job DemandResources model,a questionnaire survey was conducted among 163 employees and 21 direct supervisors by means of paired data collection.In this study,Analyze the data with SPSS and Mplus software.The conclusions showed that:(1)leader-member exchange was positively related to Emotional labor strategy,work engagement;(2)Emotional labor strategy acting a negative mediating role between leader-member exchange and work engagement;(3)Job stress plays a moderating role between leader-member exchange and Emotional labor strategy.