Research On The Optimization Of XD Property Company Operations

The study takes XD property company in Zhungeer,Ordos as an example to analyze and optimize its service operation status.Through the analysis of my family members' practical experience of working in XD property company,interviews with relevant personnel and the satisfaction questionnaire,the study found that XD property company currently has the following four problems in the process of service operation: structure setting,human resources,service quality and operation mechanism.The study carries out optimization design from four aspects of organizational structure,human resources,service quality and operation mode via further analysis.First of all,optimizing the organizational structure can improve the original organizational structure of the company,the general meeting and committee of residents.Secondly,the study optimizes human resources by establishing scientific competition and employment system,training system,professional talent reserve and incentive mechanism.Thirdly,the study optimizes the service quality,raises the staff's service consciousness,complies with the system,carries on the emotional management and completes the regular examination.Then,the study optimizes the company's operating mechanism through establishing satisfaction-oriented management,improving the property acquisition rate,rectifying violations and promoting intelligent services.At last,the study puts forward operational guarantee by constructing standardized operation system,improving human resource system,strengthening informatization construction,innovating service and creating enterprise culture.Through the research of this paper,it is expected to be helpful for the improvement of service operation management,service quality and service level of XD property company.