Research On The Problems And Countermeasures Of The Old-age Insurance Handling Services In Baotou City

2020 is the 27 th year of the establishment of China's social insurance handling service system.Speeding up the improveme nt of the social security management system and handling servi ce system is a landmark measure for building a service-oriented government.At present,China's social development has entere d a new and higher level.This puts new and higher requiremen ts on social insurance management services.The pension insuran ce handling service is an important part of the social insurance handling service system,which is of great significance for impro ving public services,improving people 's satisfaction,and buildin g a service-oriented government.Therefore,in order to improve the social insurance management service system,it is very imp ortant to analyze the problems and countermeasures of the Bao tou pension insurance management service.This article takes Baotou City as an example to help the si milarly underdeveloped western cities to improve the level of pe nsion insurance handling services by studying the problems of B aotou's pension insurance handling services.The first part introd uces the background and significance of the research.To elabor ate on the related concepts of services,pension insurance,pension insurance handling services,and put forward the theoretical f ramework of pension insurance handling services.The framework includes the management system,information system constructi on,service methods,handling service capabilities,and managem ent service standardization.Aspects.The second part introduces the development,functions and work contents of Baotou Pensio n Insurance Agency.The third part,according to the theoretical framework of pension insurance service,analyzes the problems i n Baotou City pension insurance agency from five aspects.The f ourth part takes the Shanghai social insurance agency as an exa mple,drawing on Shanghai's advanced experience.Finally,combi ned with the actual situation of Baotou City,it proposes counter measures from five aspects.The conclusions of this article mainly include: First,the territ orial management system of the Baotou pension insurance agen cy is not suitable for the current development,and it should gr adually transition to vertical management;Second,the constructi on of the agency 's information system is lagging,and it is nec essary to strengthen the business system and data connectivity The third is that the service mode is single and needs to meet the diverse needs of the insured.The fourth is that the service capabilities are insufficient,and it is necessary to strengthen personnel training and improve the supporting infrastructure.Fifth,t he degree of standardization is low,and awareness and standar dization need to be improved.