An Empirical Study Of Zhaotong Tax Bureau Providing Personalized Services For Large Enterprises

With the rapid development of China's economy at present,the traditional management methods of tax authorities have not adapted to the more complex types of enterprises,and large enterprises,as a "key minority ",bear higher taxes,more jobs,and greater tax-related risks.Correspondingly,it also needs tax authorities to provide better service,more efficient tax environment and more transparent communication channels.In recent years,the State Administration of Taxation has set up separate tax authorities for large enterprises,implemented fine,specialized and standardized management of large enterprises,and provided targeted and characteristic tax payment services,which has become a new tax collection and management mode that highlights the tax management of large enterprises.Based on the theory of service-oriented government,cooperative compliance,tax service and questionnaire survey,this paper studies the present situation of individualized service for large enterprises in Zhaotong tax bureau,finds out the problem and discusses the reasons.This paper analyzes the deficiency of tax service management and service of large enterprises in Zhaotong tax bureau from the aspects of concept,personnel and information,and puts forward some suggestions for improvement.