| Over the past few years, there have been a number of studies about what makes an information technology project successful. There has also been a wealth of written data about project management and project success factors. This dissertation measures the project management techniques that positively impact information technology project success at a diverse, multi-business, global financial firm. This study examines twelve key project management techniques, including project requirements, project risk, project size, project planning, project scheduling, project user involvement, management commitment, project change control, project management methodology, project communications, project alignment to strategy, and project globalization. This dissertation includes an overview of the project success research topic and a survey of scholarly literature, as well as hypotheses, data collection, data analysis, synthesis, validation, conclusions and recommendations. Project success can be improved by applying selected project management techniques. The techniques that increase project success are measured and analyzed, so that extrapolations can be made on how much project success will increase by applying these selected project management techniques. It is expected the Wall Street firms, the finance industry in general and even the broader set of service industries with information technology projects will gain business value from these findings. |
