| In a small, owner-managed, knowledge work firm, assessments were completed on the owners as a method to complete job analysis--surfacing tacit knowledge such as personal characteristics, cognitive style, values and philosophy that contributed to success. Business strategy is often strongly influenced by the tacit knowledge and competencies of the owners, and their unique perspective on the company and marketplace.;Traditional assessment tools were used in a non-traditional way in this case study: (1) as a method of job analysis, not a result of it, and (2) for the purpose of creating a strategic business plan for the company's growth and expansion, not to assist the participants in adapting to a pre-determined business strategy. |
