Research On The Design Of Luggage Innovation Platform Based On Service Design Concept

Factors such as insufficient independent innovation ability,low added value of products and insufficient risk resistance have become the main problems hindering the development of China’s manufacturing industry at present.In order to seek a breakthrough in the development bottleneck,the manufacturing industry promotes industrial transformation and upgrading by building an Internet platform,and platform-based development becomes a new trend of industrial development.With the prosperity of the tertiary industry and service economy,all fields and industries have started to pay attention to the development of service quality.service design strives to achieve multi-win business value and social value through rational organization of resources and systematic innovation.luggage industry,as a light manufacturing industry,is also in urgent need of transformation under the trend of the times.This study attempts to design and research the Internet platform of luggage industry from the perspective of service design concept,not only to promote the theoretical research of service design and further explore the relationship between service design and luggage industry,but also to build the innovation platform of luggage industry and promote the whole industry of luggage.It is also of certain significance to build innovation platform,promote the overall innovation of the whole industry chain of luggage and the transformation and upgrading of China’s manufacturing industry.This paper firstly researches the research background,the current situation of domestic and foreign research,service design concept,luggage industry and innovation platform concept through literature research and data analysis and induction method.This paper proposes the necessity of introducing the service design concept into the luggage innovation platform.Secondly,PEST analysis is applied to analyze the macro influencing factors of the luggage innovation platform and to compare and analyze similar platforms;the user groups of the luggage innovation platform are analyzed by using the stakeholder map,in-depth interviews are conducted with the user groups and the results are drawn into a user journey map.In this paper,the service process is visualized,and then combined with the questionnaire research,the user needs of the luggage innovation platform are summarized.Again,this paper derives the service system orientation of the luggage innovation platform,builds the service blueprint of the luggage innovation platform by establishing the service system diagram,business model canvas and user storyboard,and derives the system architecture diagram of the luggage innovation platform.Finally,the empirical evidence of the theory is completed by relying on the luggage industry collaborative innovation development center project.This study applies the concept of service design to the design of luggage innovation platform to build a design innovation-oriented luggage industry Internet platform,which is useful for optimizing the experience of luggage innovation platform design process and improving the service quality and efficiency of luggage innovation platform.This paper integrates the luggage industry resources and improves the service quality and efficiency of the platform.This paper integrates luggage industry resources,realizes resource sharing and provides some reference for luggage innovation platform design research.