Research On Optimization Of Performance Appraisal System For Front-Line Employees Of H Transportation Company

With the continuous improvement of the modern transportation system,the requirements for the transportation industry are getting higher and higher,and the competition is intensifying day by day.Especially after 20 years of COVID-19,it has had a great impact on all walks of life.As we all know,employee performance appraisal has become an important support for enterprise human resource management,which is very important for enterprises to achieve strategic goals and obtain long-term development.Employee performance appraisal not only helps enterprises to achieve goals,make decision analysis and distribute benefits,but also encourages employees to fulfill their duties and strive to be the first.This paper takes H Transportation Company as the carrier and front-line employees as the research object.Through questionnaires,field interviews,data analysis and other methods,it diagnoses the current performance appraisal problems of H Transportation Company.It finds that there are some problems in H Transportation Company: employees do not have a deep understanding of the performance appraisal system;The performance appraisal indicators are not closely related to the enterprise development goals;Performance evaluation indicators and weights are not scientific;The feedback and application of assessment results are not perfect.According to the influencing factors obtained from the analysis,the reasons are deeply analyzed,and based on the balanced scorecard,decomposes the overall strategic objectives of the enterprise into 36 indicators step by step.At the same time,20 key indicators are extracted from the 36 indicators by using the key indicator method,making them operable performance appraisal indicators that meet the needs of front-line workers.Then,the analytic hierarchy process is used to make the allocation of indicator weights of the performance appraisal system more reasonable.Randomly select a front-line employee and apply the optimized performance appraisal system.The appraisal results can more clearly understand the performance of front-line employees in all dimensions,effectively improve the development potential of employees,reasonably allocate resources,and thus improve the performance of all aspects.Finally,some suggestions are put forward from the application of performance appraisal results and safeguard measures.The research of this paper not only has practical significance for the performance appraisal of H transportation company,but also can provide reference and blueprint for the optimization design of the performance appraisal scheme of similar transportation enterprises.