| Quality management is an important link between production and operation.It is a series of control and coordinated activities to achieve the established quality objectives.Its purpose is to use various quality management tools to manufacture products that meet customer needs at the lowest cost,which can help manufacturing enterprises maintain their image and customer relationship in an increasingly competitive environment,Therefore,the optimization of quality management is of great significance to the operation and development of enterprises.Six Sigma is one of the quality management optimization methods.Six Sigma uses scientific process methods to meet customer needs,and uses a series of quality management tools such as cause and effect diagram,FEMA,Plato,and so on to make the product quality meet the needs of customers.Six Sigma has developed into a set of management concepts and systematic methods that can improve the core competitiveness of enterprises,and plays an important role in the business strategy of enterprises.Firstly,this paper analyzes the actual situation of production quality management of R company,studies the optimization of production quality management of R company,analyzes the status of its existing production quality management system,to explore the shortcomings of production quality management,and then uses the process method of Six Sigma DMAIC and the tools of cause and effect diagram and Plato to find out the main influencing factors of production quality,Targeted improvement,and optimization,to improve product quality,reduce customer complaints。Finally,it systematically evaluates and summarizes the optimized process,manufacturing cost,production capacity,and customer complaint quality problems of R company,which effectively improves the quality management level of R company,effectively improves the market competitiveness of the enterprise,and prolongs the life cycle of the enterprise,It is expected that the successful experience of R company in using Six Sigma in quality management optimization can provide some experience and reference for other companies in related quality management optimization. |