Research On The Application Of Balanced Scorecard In KF Hospital Performance Evaluation

In recent years,with the continuous deepening of my country’s medical and health system reforms,the state and relevant departments have issued a series of documents that have put forward new requirements for the development of Newstar Public Hospitals,and have also put forward new requirements for the public welfare of public hospitals.Claim.In the current situation of increasingly fierce competition in public hospitals,how to further improve the quality of medical and health services,improve the efficiency of medical and health services,and strengthen the utilization of medical resources while taking into account the public welfare has become an urgent problem for public hospitals to solve.At this stage,more and more public hospitals regard performance management as a tool to achieve the long-term development strategy goals of hospitals.By establishing a set of scientific and perfect performance management system and implementing a fine management model of the whole process,the hospital will develop healthily and rapidly.Since the performance evaluation of public hospitals in my country has not been used for a long time,and the understanding and research of performance evaluation are not deep enough,the current performance evaluation of public hospitals is not closely integrated with strategic goals,the selection of evaluation indicators is not accurate,and the division of performance evaluation is not Clear,performance evaluation system cannot reflect public welfare and other issues.In order to establish a performance evaluation system suitable for the strategic development of public hospitals,this paper studies the relevant literature on the performance evaluation of public hospitals and the application of balanced scorecards at home and abroad.Taking KF Hospital as an example,through the current development and performance The evaluation status is analyzed to find out the problems in the current performance evaluation of KF Hospital,and the necessity and feasibility of the KF Hospital performance evaluation system based on the balanced scorecard is pointed out.According to the KF hospital’s strategic goals and performance evaluation goals,the balanced scorecard theory is used to select the primary and secondary candidate indicators under the four dimensions,and based on the scores of 25 medical experts,the first and secondary indicators with higher scores are screened out.The analytic hierarchy process was used to determine the weight of each first-and second-level indicators based on 25 medical experts scoring of the importance of the first-and second-level indicators,and the KF hospital performance evaluation system based on the balanced scorecard was constructed.Issues that should be paid attention to when implementing performance evaluation.According to the level and type of KF hospitals,6 comprehensive public hospitals with large scale,advanced equipment,high level of expertise,and industry benchmarks of the general public are selected.According to the previously determined KF hospital performance evaluation system,the average value of each performance evaluation index of 6 hospitals is obtained,which is used as the standard value of KF hospital performance evaluation,and the performance level of KF hospital is evaluated according to the constructed performance evaluation system.Comparing KF Hospital’s 2019 annual performance evaluation index values with standard values,discovering the main problems existing in KF Hospital,and putting forward suggestions for the future development of KF Hospital.This article provides a reference and reference for the performance evaluation of public hospitals in my country.