A Study On System Construction And Capability Evaluation Of Public Crisis Management

From the high frequency, large scale, fluctuations in multiple ways and a serious hazard of events crisis, present, China has entered a "non-steady state" of the frequency phase. Through complexity analysis of public crisis, the formation of a sound risk management systems and emergency plans is the inevitable choice of comprehensively implement the scientific development concept and building a socialist harmonious society. In this study, the following aspects of public management systems for the construction and ability evaluation carried out in depth.First, the theory of public crisis management issues are described, defines the crisis, public crisis, crisis management, crisis management systems and other related concepts of connotation and extension of these concepts were described in multiple perspectives. Through knowledge mapping method, described in the forefront of the current crisis management research and hot, to better reflect the history of crisis management issues and future research directions.Secondly, from the perspective of systems science and complex science of the crisis spread from parts to the whole process of evolution, that the system crisis of the disorder and the development of consistent, then the entropy can be used to measure the evolution of the crisis stage. The formation of public crisis triggered the collapse of the local system until the system crashes related to the orderly operation of the whole system change process, although the system itself has a certain ability to withstand the increase in disorder, but most of the time will trigger the collapse of the local system, the overall system the possibility of unrest. The process is often unpredictable, and instantaneous possible outbreak, which greatly reduced the role of crisis management forecasts, more dependent upon the role of crisis management system as a whole to resist.Again, based on the results of home and abroad scholars, the paper proposed a complete crisis management system, specifically including the organization of decision-making systems, information management systems, resources, support systems and other support layer system, early warning and forecast system, crisis management system, crisis recovery system and other executive level system.Finally, based on the public crisis management system raised by this study, use of fuzzy matter-element combined weights and survey methods, evaluation of several large crisis management system for processing capability problems. Through research, we think that the crisis management system capability is scalability, the capability measure goal of crisis management system is to measure the health of running in management system, the object of measure is the response public crisis management system to a particular crisis (that is, the crisis disposition), the main of measure are social people; In this study, the measurement results of quantitative methods and response of public opinion are consistent.