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Enterprise Information Systems Organizations To Adopt The Rule And Cultural Factors

Posted on:2011-04-18Degree:DoctorType:Dissertation
Country:ChinaCandidate:A A HuFull Text:PDF
GTID:1119330335992162Subject:Management Science and Engineering
Abstract/Summary:PDF Full Text Request
As the rapid growth of Information Technology (IT), modern Information System becomes more complex, and the process of IT usage is not only a technology implementation process, but also an intricate social behavior transformation. The issues on Enterprise Information System (EIS) organization adoption have been hot topics for both research and practice. Based on "IT Adoption Theories" in Information Management research field and importing theoretic frameworks from Natural Science and Social Science, this research focuses on developmental mechanism and evolutive route of EIS organization adoption and the influences caused by culture factors in Chinese Industry Environment. The research methodologies of case study and survey research have been applied to explain the phenomena and prove the hypotheses.Firstly, by combining the theories such as "Strategy Transformation Pattern Theory", "Mapping Events Model" and "Organizational Change Diamond Model", the research presents an Organization Adoption Framework based on "Punctuation Equilibrium Theory". The framework is used to analyze the evolvement path and important influence factors on developmental mechanism of EIS organization adoption through a multiple-case embedded study. Comparing with the traditional theories, the new framework can be used in the actual IT implementation properly which was established as a non-ideal situation. The framework is composed of "Conditions", "Critical Events" and "Processes", which can identify that the information technology adoption has distinct non-linear features in Chinese organizations. The founding results definitely prove that EIS adoption is a special process in organization which has two periods as "Equilibrium Period" and "Revolutionary Period". Top managers can forecast and respond to the period by three aspects:"External Environment Change or New Entrant", "Temporal Milestone" and "Conflict between New and Old Changes". The changing pattern models of adoption status, department function and implementation trend have particular rules, which can be utilized in management to improve the effect of EIS adoption. In addition, organization policy, conflicts, attitudes, performance flux and culture factors were identified having effects on organization adoption.Secondly, the research analyzes the culture factors'influences on organization adoption from both organizational dimension and individual dimension by importing "IT-Culture Conflict Model", "Culture Web Theory", "IT Acceptance Theories" and "Espoused Cultural Values Theory". For organizational dimension, the research finds the cultural influences on EIS adoption were caused by organization culture paradigm and organization culture performance. Organization culture paradigm decides the formation of organizational informationization strategy, through which the EIS project can be treated as an either important or unimportant duty. Organization culture performance shows the value conflict during EIS adoption. By promoting the IT strategy to a significant position, organization can foster and elaborate culture atmosphere for information technology usage and harmonize the organization culture with organization adoption through several aspects. For individual dimension, the research answers two core questions on culture factors'influences:Culture Levels and Culture Measurement, and addresses a Chinese Corporation End-Users'Acceptance Framework of ERP System based on Espoused Cultural Values to analyze cultural behaviors of Chinese employees when using ERP system. End-Users'Acceptance Model of ERP System Implementation, which is the foundational model of this framework, is tested through a survey at a large manufacturing company in Shanghai, China. Concerning the compulsory atmosphere of system using, the findings show that the model can explain the ERP acceptance extent of individual and Symbolic Adoption can be used to demonstrate the actual usage of ERP. Management solutions are also proposed relevant to the resistance phenomena. An exploratory research focused on the other part of the framework is taken to discuss the research method and statistical analysis which can be used in the further study about cultural influences to individual. Assumptions and questionnaire are also addressed for the future research.
Keywords/Search Tags:Enterprise Information System, Organization Adoption, User Acceptance, Punctuation Equilibrium Theory, Culture Factors
PDF Full Text Request
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