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The Development Mode And Strategy Research On Information Technology Outsourcing Industry Based On The Control Of Information Flow

Posted on:2008-07-22Degree:DoctorType:Dissertation
Country:ChinaCandidate:D G WuFull Text:PDF
GTID:1119360242459727Subject:Information Science
Abstract/Summary:PDF Full Text Request
Information Technology Outsourcing (ITO) has already became a fast-growing industry, and continued to grow rapidly in the 21st century. Today, outsourcing all or part of the IT services of the enterprise has been very common. At present, the enterprise outsourcing non-core business, such as outsourcing IT services to third-party service, and the enterprise itself could focus more on their core business; this idea of outsourcing in the global market is no longer a novelty. ITO is a product of new information industrial technology revolution, and obvious character which differs from the traditional industry is globalized. Both developed and developing countries are all benefited from the developing information technology outsourcing industry. The developed countries as a whole to promote the economic development of its major means.The author studied lots of literature information on and abroad, choose and take Heilongjiang University high-tech industry groups into practice, and based on the author's doctoral study in the academic papers published, books and teaching materials, research projects, such as the commitment to research results use of economics, management science, mathematics, in areas such as system engineering of the relevant knowledge and methods are frequently. This paper directs to the deficiencies of outsourcing in research, and discusses the function of information as the fourth elements of modern productive force, investigates the problem of ITO concept system, functional mechanism, operating mechanism, process control, evaluating system of management mode and evaluating mode. We make out a new theory which base on the control of information and build up ITO operating mode and evaluation system platform to form a more perfect enterprise operating and management system of ITO. These research achievements have innovative and perfect meaning to build up the ITO theory system of our country. In practice level, this paper focus on the problem of upgrading the core competitiveness of the ITO enterprise for continuous development and pose to build up ITO operating mode and evaluation system platform to form a more perfect enterprise operating and management system of ITO.Some main research results and as follows:1. Research of industrialization of IT outsourcingIT outsourcing industry is a technological morphology in the process of the development of ITO which involves technology evolution to industry level. Its formation is a dynamic process. It is a process that technologies from the concept (Idea) began to receive specific requirements. IT outsourcing owns the unique character which differs from the traditional industry. This unique character of certain management skills and cautious attitude.This paper discussed China's IT outsourcing industry conditions from system background, human resources, technological innovation, intellectual property protection, carrier and other industries, accordingly known that China's IT outsourcing on the overall level of industrial development of more balanced, in particular with the software industry-related production industry accounts for balanced development of developing countries like India, the software industry supply chain integrity, supporting good, and the domestic market is more larger.2. The propose of conforming three flows integration based on the controlling of information flowInformation flow, talents flow and capital flow are the three important elements in ITO industry. In practice level , The research of the three flows aim at to guide people to the correct use of information technology and rapid development of information technology outsourcing industry, faster, more efficient service now the treasury in business, further reduce costs and improve competitiveness. The flow of information, people, capital flow as the overall IT outsourcing elements, the interaction between them constitute a system of e-commerce operation. At the same time, information flow, talents flow, flow of funds run jointly constitute the operating environment of e-commerce, and information flow is also known as the foundation, at an extremely important position, it has always been throughout the process transactions, in a higher position on the flow of the whole process control and record the activities of the entire process, and is important basis for analyzing the talent flow, capital flow and the important basis for business decision-making.By researching the related theoretical of ITO, and discussed the conditions of its development impact of the main factors, the role and relationship of these three flows, it points out that these three flows is essential for ITO activities. The integration of the three combinations of enterprises can effectively reduce operating costs and improve the competitiveness of enterprises.3. Establishment of ITO industry model of information flow control ITO and industry cluster model of China industrial developmentThis paper used the principles and methods of the intelligence theories , and at the same time combined transaction cost theory of economics and management science , the theory of factor analysis, the value chain theory and the theory of Industrial Clusters, carried out in-depth thought to the issues related to ITO industrial development, proposed innovated "the ITO industry development in China needs the establishment industry clusters of the value chain under the control of the information flow "And establish the ITO industrial model under information flow control and the China's ITO industry cluster model.ITO industry under the control of the information flow model of development in the overall framework of the flow of information in the operation and industries and an important basis for, while ITO business is the technical foundation for the implementation of security and information flow is an important basis of development of related decision-making.The flow of information is an important basis for industry operators and development-related decision-making in the framework of the overall development model under the control of the information flow, and at the same time it is the technical foundation and the implementation of security of ITO business.We construct regional industry cluster in line with the global ITO value chain systems, upgrading the core competitiveness of China's ITO industry, industry concentration, as well as comprehensive service capabilities.Information flow is in the internal of ITO Service Access contract, the ITO industry cluster areas at all levels, the state commercial hardware and software environment and national governments, as well as the concept of the above. It brings the flow of talent and capital, a third-rate role in the integration of jointly the development of the ITO industry.4. Build up the ITO industrial development mode of evaluation systemWe determined the ITO major impact factor in the development of enterprises, and build up the ITO industrial development mode of evaluation system from anglicizing the factors of ITO enterprises Internal and external environment, enterprises outsourcing risk and SWOT. This paper introduces Fuzzy Comprehensive Assessment method and AHP, establishes the comprehensive assessment model, and done the empirical analysis to one enterprises. We reached on the comprehensive capacity assessment purposes for the mode of ITO enterprises development.In this paper, the establishment of the evaluation system model uses fuzzy comprehensive assessment method. First, fuzzy choice to the standard indicators of various factors by the expert assessment, and then, statistics of choice of expert groups on the index system to assess factors, finally, calculate according to a mathematical model established.The process of fuzzy assessment method is the first qualitative start with fuzzy choice, then access to results through the principle of fuzzy transform computing. Determined weight indicators use AHP. The entire system that is ordered hierarchical structure by the use of AHP, through the judgment and calculation on February 2 is addressed gradually.In this model, we compared the subjective judgment and decision-making qualitative analysis of hierarchical analysis methods, and the Matrix in the Higher Algebra eigenvector methods together, in accordance with the principle of qualitative judgment combined with the quantitative analysis, common determined the weights of various indicators. Use of expert reviews the elements of the Set, establish fuzzy evaluation matrix according to fuzzy sets relations of reviews of the elements set. Combining weight set of different levels of indicator elements, obtained final Comprehensive Assessment results according to procedures of a multi-level fuzzy evaluation model, multiply score set, obtained final assessment results.5. Establishment strategy of the industrial development based on the information flow control and application practice of the mode of development We discuss how to apply the ITO industrial development model to practice.We should clear ITO the guiding ideology for industrial development, combining the scientific development concept, and guide the development of the industry ITO actively and correctly. Meanwhile, we should rely on national policy support of the ITO industrial development.This paper point out the development of countermeasures of the ITO industry based on the control of information flow, and concludes with a summary of the contents with prospects.
Keywords/Search Tags:Services Outsourcing, Information Technology Outsourcing, ITO, Information Flow, Industry Development Model
PDF Full Text Request
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