Research On Enterprise Collaboration Knowledge Management

Collaborative Climate and Effectiveness of Knowledge Work—an Empirical Study, published in the November 2002 issue of Journal of Knowledge Management, was studied by Dr. Karl-Erik Sveiby and his partner. This study have more than 12,000 respondents from companies and organizations world-wide. Dr. Karl-Erik Sveiby find collaborative climate tends to improve with age, power position, seniority in the organization and level of education. The now retired president Bob Buckman began investing heavily in collaboration in the mid 1980s.Buckman Labs spends $8 million annually on its KM budget. He attributes the more than doubling of introduction of new products from 14% of sales to 34%. So he claims Collaboration Knowledge Management(CKM)is important and well worth studied.Knowledge explosion, technological advances, globalization and the diversity is external force of CKM. Business growth, human resources development, knowledge innovation and enterprise learning is theory cornerstone of it. To achieve Knowledge-based enterprises is the ultimate goal. Collaborative Knowledge Management was composited by target chain, structure chain, process chain and platform chain. Management thinking were provided by four aspects, such as corporate culture, organizational structure, process control and methods of human and of Knowledge management system. This four functional chain promote the enterprise collaborative knowledge management implementation as the reality of corporate operations, to promote each other and as an organic unity and jointly.1,Target chain - the building of enterprise cultureCorporate culture will shape the operation and management of enterprise into an organic system, in order to achieve corporate strategic objectives and mission, and enhance the core competitiveness of enterprises, to promote enterprise, team and individuals to continue growth healthily.CKM target chain around the building of enterprise culture, to specifically the reality of corporate culture through detailed analysis and assessment. Corporate culture-building programs was designed through refined, summarized and integrated, corporate philosophy cleared, values system formed, enterprise culture accurate positioned.Target chain in CKM system has played a leading role, the direction and goals of structure chain, process chain were decided by it, it is also served by the three objects.2,structure chain - to optimize the organizational structureTo optimize the enterprises organizational structure, so that enterprises structure compact and flexible organizational, innovation capacity, reaction speed, reduce costs, strengthen teamwork and staff to have greater autonomy and development of space, have an unparalleled advantage in regard to become the inevitable choice.The structure chain of CKM that around the organizational structure design, of the its construction and implementation from the following aspects: match analysis of the operation of the organizational structure by Corporate philosophy and culture (including the strategic objectives, vision); to further clear the existing enterprise business processes and management processes, through planning, restructuring and optimization; From the point of view across the enterprise, design the corresponding positions and define the functions of various positions, which can model through the establishment of posts to clear the requirements of posts, staff roles, such as service capacity; The development and application of information systems can provide the foundation of support for streamline enterprise-management-level, optimizing the allocation of resources, to information sharing, strengthen teamwork and promote changes of the staff work way.3,Process chain - process control and methods system of human resourcesBusiness growth is a gradual process, it need implementation capacity efficiently and process control. This stage involves the formulation and break of goals, the feedback and control of process as well as the appointment, evaluation, remuneration, training. And the management methods and tools related the implementation results. The enterprise implementation, process control and the process chain with specific operation method, to become key operational process. Its implementation will be directly related to the achievement of organizational goals or not, the operation effectiveness and efficiency and personnel development.The process chain of Collaborative Knowledge Management was Carried out around the management running, process control methods systems that were Built around the core of human. Operational mechanisms, including human resources, team building, personal growth and career management. Business strategy that is built through the inspiration and guide managers and staff to play and develop a mechanism for the platform (operating mechanism), the efficient operation of the enterprise; build a cohesive force with a strong, efficient implementation of the execution team; Eventually the purpose of business development was settled on staff development, then the mechanism of individual capabilities growth and Continued to grow were established.4,Platform chain - knowledge management platform Knowledge management platform is a Web-based information system as well as the basic components of enterprise knowledge management infrastructure, it set applications collaboration services and personal services in one body. It try to maximize the value of enterprise knowledge, the mining and play of intelligent, the enhance of capabilities of organization management and operation, from the reality of the modern enterprise and the organic combination of information technology.The information technology and Internet are base and means of CKM chain platform, to shape a new management model and working methods. Knowledge management platform is its core of software applications, to the realization of knowledge mining ,sharing, application and creation; to create an appropriate place for the relevant personnel to work together through virtual places at the right time. The Implementation of Platform chain will enhance the enterprise implementation capability, communication skills, efficiency of management and operation, knowledge innovation and teamwork ability, as well as to provide effective technical support for the growth of knowledge workers.Collaborative knowledge management is both a management ideology and a management method. Collaborative knowledge management is knowledge management ideology and method in order to solve some difficulties of knowledge management. Collaborative knowledge management is the organic integration of strategic human resources management and knowledge management. The use of such ideas and methods can guide those who are or will be implement enterprises Collaborative knowledge management,to enable them to thoroughly analyze the internal and external environment and the cornerstone of implementation of collaborative knowledge management. The knowledge-based organizations is the ultimate goal of CKM. In short, the implementation of collaborative knowledge management is a complex system project. For it can be effectively put into practice, we need to fully understand the true connotation of collaborative knowledge management, but also take into account other issues.