The Challenges Of E-government In Developing Countries:Study On Public-Private Partnership Model Based On Cloud Computing

The motivation behind this research is to understand the transformation of a hierarchical, bureaucratic, inefficient and non-responsive public sector to an efficient, transparent, accountable, responsive, moral and citizen-centric public sector through the use of electronic information and communications technologies also called e-Government. The main focus is to identify and examine the e-Government challenges faced by developing countries and how to address these challenges through an innovative Public-Private Partnership Model using the leapfrogging potential of Cloud Computing.This research analyses the transformation of public sector through the application of ICT in government processes and the developments made by different countries in different regions of the world. From this analysis one thing is crystal clear that those countries that have open, efficient, transparent, accountable and responsive public-sector and high level of e-Government readiness are also top on the economic performance and competitiveness scoreboards. For example, the Scandinavian countries, North American Nations and East Asian Countries who constitute the top ten leaders in e-Government readiness index, also constitute the highest GDP per capita group of nations. This strong link between national competitiveness, economic growth, innovation strength and the quality of public administrations necessitates the importance of better government in the global economy.The benefits of e-Government to developing nations are enormous. However, lack of appropriate funds and skills within the government and public sector often inhibit the implementation of this concept in many countries. Public-Private Partnership has emerged as a viable solution to this problem, thereby enabling adequate financial resources and skills of the private sector to be utilized for e-Government projects. The public-private partnership model relieves government of the responsibility of building and maintaining IT infrastructure, while focusing on its core function.But if built and procured IT infrastructure and resources for public sector in traditional way for every agency individually, it will be characterized by low utilization, duplicative systems, long procurement cycle, and organizational "silos" Cloud computing has made it possible to consolidate IT infrastructure for all of the government which relieve the individual agencies of the burden of investing and managing IT resources. Instead they can focus on offering more high quality online public services and shift resources to focus on their core business, by better serving the citizenry.In this dissertation a Public-Private partnership Model Based on Hybrid Cloud is proposed for development, implementation and management of e-Government best suited to address the challenges of e-Government particularly in developing countries. The model proposes a private cloud for confidential public information, and makes public the general information which constitutes a major portion of government information through public cloud.The model combines the advantages of lower cost of capital of the public sector and financial, technological, and managerial strengths of the private sector along with the benefits of cloud computing technology to come up with an optimal total low cost solution. The Model is based on Mathematical optimization with no mathematical complexity which easily prove mathematically that the proposed structure will provide cost effectiveness, efficiency, optimization of ICT resources, and increased quality of service benefits to governments compared to traditional public sector investment in e-Government. The Model can be used in developing countries including Pakistan.