Mode Adjustment And Mechanism Innovation: Research On Government’s Governance Of Public Crisis In Internet Era

In the contemporary society, with the development of internet technology, theworld has also become a highly connected internet. The fast development of internet hasgreatly increased the transparency of the society; in the meanwhile, that situation hasbeen combined with many social problems and conflicts in the transforming society,which has brought challenges to the government public crisis management stemmingfrom the traditional era. This paper, based on the academic vision of politics, conductedresearches on the government public crisis management pattern and mechanisms of ourcountry in the internet era from angles of risk society theory, responsibility governmenttheory and crisis management cycle theory and so on, in order to provide theoreticalreference to practical development and policy optimization.The field prescription of government crisis governance from the internet is mostlypresented in the stereoscopicness and holographic state of the information transmissionchannels. All kinds of electronic forums, web portals, emails, instant communicationtools, cell phones and mobile internet tools, blogs, microblog, wechat and other newforms are emerging continuously. The information flow, attitude flow and the actionchoices accompanied faced by the crisis governance have all showed new tendenciesand features different from before. It is the interactivity, promptness, massiveness,diversification, individuality and forms of new-media of the information transmission inthe internet era that make the relatively static pattern of “problem situation-crisissolution” seem failed to be used. It is possibly thought that internet background plays an important role in the exhibition features of the complicated public crisis. The outburst,emergency, uncertainty, mutability, rapidity, uncontrollability, perniciousness,destructiveness and other features of public crisis are becoming more and more obvious,which have exerted profound impacts on the sustainable development and stable order of the economic society development.The governance pattern of the public crisis of Chinese government in the internetera is the core content of this research. On basic pattern,“one-plan-three-systems” is the basis of the governance framework of Chinese public crisis. It includes the followingsystems: emergency system, which is used for the setting of the principles and the guideof the outline of the crisis management; leadership system, which stands for thecombination of the unified central leadership and the responsibility of dependency;operation system, which mainly consists of monitoring and launching system, disposingand coordinating system, operating and evaluating system, supervising and rewardingand punishing system, and terminating and compensating system, enjoying a generaltrend of long-chain design and grading expansion; tacking system, a non-normal legalsystem established mainly base on the Act on Tackling Emergency Affairs. On the sideof core logic, the traditional pattern is a kind of “stimulate-react” pattern. The transforming environment and networking scenarios are the background and basis ofdangerous stimulation, and the concentrated expressions of reaction will be thesituational definition of the crisis planning, present manipulation of the crisisdisposition, and the scientific normality of the crisis aftermath, which have ensured theobvious authority of this governance pattern. In terms of the distinguishing feature, ithas the administrative recovery nature of guides of the order, whether viewing from thecore concern of the value of order, the super autonomous gathering of the authorities,the periodical converge of resource integration, or the code of actions that facilitate therights.The existing public crisis governance mode of Chines government has itsoutstanding advantages in controlling the emergency situation, which can be seen fromthe disposal of snow disaster in South and the Wenchuan earthquake. However, it can’t be neglected that the deficiency and defects are gradually revealing themselves. Forexample, the “blindness under light” during the information collecting process, the“self-determination” during the settings of agenda, the “consumption mode” of the management framework and the “suspended state”of the aftermath disposal, those are the main problems of this mode, which have a complex practical influence on the country’s national governance and political development. The main performances are the cause of the fragmentization of the public opinion, the induction of the solidificationof the defect mechanism, the loss of pubic trust and the blocking of modern countryconstruction. However, those problems and their influence have deep rooted causes. Tosum up, the weak information managing abilities under the internet environment, thelack of ability in the institutionalized integration during the social differentiation, therestraint formed by the fragmentization of the government beliefs during the transitionalprocess, the hysteresis of the normalization construction of those non-normalizationmanagement and the blocking from the transition of performance concept, those reasonsmentioned above are the most important ones.From the innovative orientation of the government’s pubic crisis governance model, the direction of the development is integration and corporation. On the one hand, aboutthe integrated orientation development mode, an integrated governance governmentshould be built. On account of the existing governance fragmentation phenomenon inthe existing crisis dealing mode, we should transform the existing mode and achieve theexpected profits government dealing mode through the coordination of thoughts andactions. On the other hand, about the coordinated orientation developing mode, a publicservice mode government should be built, the coordination of rights and benefits shouldbe kept, the corporation between government and society should be continued; all thestakeholders should be involved in the governance process so that the effectiveness ofthe pubic choice and public gambling, the interaction between government and citizenscan be achieved. The fact is to achieve the best state between the corporation of politicalcountry and civic society through the favorable matching between resources and factorsof the main body. In this way, the compatibility, consistency, dynamics, ordering andeffectiveness of the corporation of the main body during the public relations crisisdealing process can be achieved, the maximization of the pubic profits can be promoted.Therefore, the integrated, corporative and effective ideal government in pubicgovernance can be built from the beginning of “one case, three systems”.The adjustment of the government public crisis disposal mode needs theintroduction of systematic, dynamic and cooperative PIETINC frame, the stress should be put on the strengthen of system construction, norms and concept. From theconstruction of system, the most important thing is the emphasis on the constructions ofpre-event decision, mid-event decision and after-event decision and to provideauthoritative, reliable and feasible strategy and arrangements for the crisis intervention,crisis disposal and crisis aftermath disposal. From the norm construction perspective, astrong legal system should be built, the functions, rights and obligations of the mainbody should be specified through the establishment of Emergency Law and DisasterInsurance Law. From the concept innovation perspective, the crisis event should beviewed as a process and a state from the systematic discussion and process view, the fulldevelopment of holographic state of public dealing should be developed.In face of the adjustment development of the integrated and corporative orientation,the corresponding dealing mode of the crisis governance mode should be rebuild.Therefore, the stress should be put upon the conducting of early warning mechanism,the organization mechanism, multiple coordination mechanism, informationcommunication mechanism, resource integration mechanism, social participationmechanism, aftermath repairing system, talents training mechanism, publicresponsibility mechanism and management evaluation construction, the purpose is therealization dynamic, systematic and cooperative public relations crisis governance andthe improvement of governance efficiency and profits.