A Research On The Mechanism Of The Impact Of Caring Type Of Ethical Climate Influence On Hotel Employees’ Organizational Commitment

With the enterprise ethics problem gradually increased, more and more scholars begin to pay attention to the study of organizational ethical climate. From the existing research, it can be found that organizational ethical climate has significant influence on organizational performance and employees’ working attitude. More and more scholars have gradually confirmed that organizational ethical climate affects employees’organizational commitment obviously. However, how specific type of ethical climate in the organization makes a difference on organizational commitment has not received the attention it deserves yet. As a result, study of the mechanism of specific type of ethical climate’s influence on organizational commitment is necessary. Based on these researches, taking ethics, law, philosophy and psychology theory for reference, through rigorous empirical research method, this thesis shares some important findings and conclusions as followings:Firstly, based on the research on observational learning theory and example demonstration, the author reveals the external conditions of how the ethical environment affects individuals and the internal factors of promoting the development of individual morality in organizational ethic environment through discussing the moral capital theory and the relationship between moral and benefit, which laid a theoretical foundation for further empirical research.Secondly, based on the research method of grounded theory, I selected five representative hotels to conduct an in-depth interview study. Through the analysis and induction of the data collection, I found the important role of "employee moral benefits" and "leaders lead by example" in the process of organizational ethical climate impact on employees’ organizational commitment, and put forward the conceptual dimensions of "employee moral benefits" and "leaders lead by example", which provides an important basis for put forward the concept hypothesis.Thirdly, I construct the conceptual model of "employee moral benefits" and "leaders lead by example" and put forward the theoretical hypothesis, that is, the three dimensions of employee moral benefits:emotional benefits, growth benefits and spiritual benefits, of leaders’interpersonal, working and virtue examples and the intermediary role of them between the considerate-oriented ethical climate and employees’organizational commitment, which are the basis of next empirical research.Finally, the empirical research based on questionnaire survey. According to the program developed on the basis of scale, I designed "employee moral benefits" and "leaders lead by example" questionnaires. By analyzing the data obtained through questionnaire survey on large sample hotels, the result of data analyzing is corresponding with hypothesis.By studying the mechanism of the caring type of ethical climate influence on employees’ organizational commitment, we proposed and examined empirically the conceptual models and the mediation effect of "Employee moral benefits" and "leaders lead by example" and developed questionnaires of "employee moral benefits" and "leaders lead by example". Theoretically, it is helpful to the study of organizational ethical climate and employees work attitude in a comprehensive and in-depth way. Practically, it presents specific management path to improve employees’organizational commitment, helps to shape the hotel caring ethical climate and lower levels of hotel staff turnover rate.