An investigation of communication patterns and strategies between international teaching assistants and undergraduate students in university-level science labs

This research project investigates communication between international teaching assistants and their undergraduate students in university-level chemistry labs. During the fall semester, introductory-level chemistry lab sections of three experienced non-native speaking teaching assistants and their undergraduate students were observed. Digital audio and video recordings documented fifteen hours of lab communication, focusing on the activities and interactions in the first hour of the chemistry laboratory sessions. In follow-up one-on-one semi-structured interviews, the participants (undergraduates, teaching assistants, and faculty member) reviewed interactions and responded to a 10-item, 7-point Likert-scaled interview. Interactions were classified into success categories based on participants' opinions. Quantitative and qualitative data from the observations and interviews guided the analysis of the laboratory interactions, which examined patterns of conversational listening.Analysis of laboratory communication reveals that undergraduates initiated nearly two-thirds of laboratory communication, with three-fourths of interactions less than 30 seconds in duration. Issues of gender and topics of interaction activity were also explored. Interview data identified that successful undergraduate-teaching assistant communication in interactive science labs depends on teaching assistant listening comprehension skills to interpret and respond successfully to undergraduate questions. Successful communication in the chemistry lab depended on the coordination of visual and verbal sources of information. Teaching assistant responses that included explanations and elaborations were also seen as positive features in the communicative exchanges. Interaction analysis focusing on the listening comprehension demands placed on international teaching assistants revealed that undergraduate-initiated questions often employ deixis (exophoric reference), requiring teaching assistants to demonstrate skills at disambiguating undergraduate discourse. Interaction analysis reinforced that successful undergraduate-teaching assistant communication depends on the coordination of verbal and visual channels of communication, with the physical objects of the chemistry lab environment playing a pivotal role in expressing information and in mutual understanding.These results have implications for the evaluation of English proficiency and the preparation of non-native speaking teaching assistants by pointing out that teaching assistant listening comprehension skills and the use of contextual artifacts contribute to successful communication and are areas that, to date, have been underrepresented in the research literature on international teaching assistant communication.