| For over 50 years, information technology (IT) has made a profound impact on the capabilities, structure, processes and outcomes of business organizations. Although IT has been extensively studied extensively, progress has been inhibited by the absence of a broadly accepted management theory for IT. A management theory is defined as a set of concepts organized into a model with the power to explain variations in selected outputs of a firm. This study developed a management model for IT that possesses the power to define the cause-and-effect relationships between the technical resources of an organization and the business outcomes they produce. The study used grounded theory methodology to develop the management model. The data for the study consisted of concepts extracted from scholarly articles from eight peer-reviewed journals published between January 2003 (the end of the dot com era) and June 2005. |
