An evaluation of the impact of local government institutions on business resilience in disaster

This dissertation explores how local government policies affect pre-and post-disaster business resilience, in the context of institutional and neo-institutional frameworks. The study builds on past research on business vulnerability and resilience to examine government policies in the pre-disaster and response and recovery periods, and explore how government responses of varying types can contribute to different outcomes for local small businesses in the recovery period following hurricane disasters. The project examines two cases surrounding events in 2005 and their impact on business resilience: Hurricane Katrina and its effects on the New Orleans metropolitan area; and Palm Beach County's experience with Hurricane Wilma. The dissertation involves a mixed-method approach to the subject matter. The statistical analysis portion uses multiple regression analysis of surveys of government-registered business owners in the affected areas. Business resilience is examined in light of the predictive power of the size of the disaster; the influence of the institutional policies in public procurement, and economic development through small business programs; the role of institutional culture; and finally business vulnerability. The interview portion involves interviews with public officials, and coding and analysis of the field texts of these discussions, for additional information about the role that institutions play in the resilience of businesses before and after disaster. The statistical results suggest that institutional culture; size of disaster, institutional policies (particularly in procurement practices), and vulnerability can play a role in determining the resilience of a local business community. The statistical analysis is supported by interview data, which suggest that public institutions can create a culture of resilience in the business communities they serve, through support of proactive measures that make businesses less vulnerable, and creation and maintenance of supportive networks in the business community through public-private channels. Such approaches, combined with forward-thinking policy toward economic development as a general imperative, can create business communities that are more resilient in the face of disaster.