The Research On Human-Miachine Interfac Of Self-Service System

While the information technology got a rapid development nowadays, self-service system has be a widely applicable in people's living and working daily life. The system brings us both a efficient and convenient life and a new confusion. This paper base on the theory of ergonomics and cognitive psychology, combine a case of the human-machine interface on the self-service system to analyses and then get a model of the user's needs level, expand the process about a design of the human-machine interface in the self-service system which on the center of human.The human-machine interface of self-service system includes display interface and control interface. This paper center on the user's needs and take the automated teller machine as an example to analyzes the display interface and control interface of the human-machine on the self-service system, by way of observation, interviews and questionnaires to conclusion the users need and acquire a conclusion for a model of user's needs which is the machine with typical, comprehensive and barrier-free design. Design the display interface and control interface for the automated teller machine and analyses the software interface though the situational demonstration way, then get an conclusion at last.A well-designed self-service system can bring convenience to users. Through the study of this paper will advance new requirements for the future self-service system which all from the hommization point of view. That's mean, the automated teller machine should be comfortable, simple operation, pleasant interface, efficacious use and consideration about vulnerable groups as the same, furthermore, fairness. All of these referenced indicators will give a clearer direction of design for the human-machine interface design of automated seller machine, make the human-machine interface more convenient and safer for human service.