The Exploratory Study Of Legal Protection For Chinese Bank Consumers

With the reform of China's financial system, the government function of banks has been gradually replaced by the corporate functions of it. The degree of marketing increasingly deepened. To increase market share, the banks emphasize continuous development and innovation in banking and extensively use the emerging science and technology with closer links with the work and life of the social public. Since the professionalism of the banking business, and the monopoly of the banks made the consumers be in a more vulnerable position, even more vulnerable to rights violations, and China's current legal system, as well as external banking regulators and banking self-discipline organizations do not recognize the special nature of their customers. It lacks the regulations of the special rights of the customers and that of the obligation related to the banks. It also lacks the measures of protection of the interests of the consumers.In addition to the preamble and the conclusion, this paper can be divided into five parts:The first part includes the definition of consumers of the banking services, the introduction of the main types of consumers of the banking services.The second part points out the consumers of the banking consumption service are in weaker position compared with average consumers, because of its technical and professional business monopoly status, as well as the necessity for consumers to live on the banks service. So the legal problems of protecting the interests of consumers of are needed.The third part points out the deficiencies of protection system of China's current banking services, and we should learn the advanced foreign experiences.Partâ…£introduces the foreign banking services in the areas of consumer protection system, the more mature banking consumer protection of the United States, the United Kingdom and Australia.Partâ…¤introduces the proposals of improving our banking services to protect the interests of consumers. Firstly, we should perfect the legal system of banking consumer protection. It should be much more clear about regulatory commission and basic functions of the banking supervision and management committee and it is necessary to strengthen the construction of the banking industry associations and Bank on consumer protection.