The Protection Of Online Exchanges Consumers' Rights And Interests

This article main research the protection of online exchanges consumer rights and interests And putting forward some concrete countermeasures. There are very big difference between the network transaction environment and the traditional transaction environment. The traditional transaction means the buyer and seller's transaction face-to-face, the consumer may inspect goods on the scene, after product satisfaction only then and the business achieves the transaction, but the online exchanges means that the trades will achieve not face-to-face, the consumer cannot watch the original design of the product, they can only complete the transaction through network this dummy market. The online exchanges is an emerging trading mode. Although this mode has the advantage like quickly, convenient. This mode at the same time also to give the consumer the rights and interests protection to bring the very major difficulty. Network hypothesized, openness, the high technical nature has brought many questions for the protechtion of online consumer rights and interests, like online exchanges good faith is a difficult question; The expense contract fulfills not completely question; After the online exchanges dispute appears, it is difficute for consumer to provide reliefs. At present various countries in abundance on online exchanges consumer rights and interests protection legislation, but our country has not pay enough attention to it. This article profits from the experience of the foreign online exchanges consumer rights and interests protection, to consummates the protection of our country online exchanges consumer rights and interests and to propose that some suggest: Consummates the legal rules and regulations of our country online exchanges main body, establishing the online exchanges information disclosure system; Carries on the rules and regulations to the online exchanges form contract; The formulation expense contract fulfillment deadline system rule and entrusts with the consumer to abolish the power, giving the consumer right of privacy and the transaction security takes and so on. This article also advocates the establishment online exchanges consumer dispute must sues the solution mechanism to take the lawsuit solution mechanism the beneficial supplement.