| The tobacco industry's e-government project is designed for the industry's overall strategy for development and growth. The industry, however, faces a number of challenges in project development, including a long development cycle, a wide range in applications, highly technical information, inconsistent demand and constant adjustments to functions and responsibilities of related government organizations. Effectively analyzing and managing risks is therefore critical to the success of the e-government system, its development and adoption on a wide-scale.This theory-based dissertation focuses on proposing risk management practices for the tobacco e-government project. It puts forth a detailed risk management plan for overcoming challenges to successful project development. The risk management plan originated from discussions with industry insiders and research into the specific needs of the tobacco industry, the ultimate goal being to solve challenges in ways that best serve the users in the industry. The plan is an adaptation of mainstream project risk management theories into a practical plan tailored for the tobacco e-government project. It relies on experiences of industry management as a reference for identifying and analyzing the main risks facing the project, and also factors in key risks stemming from the tobacco industry's current situation. It also proposes a system of management control, optimizing response strategies to the identified risks, in order to enhance the effectiveness of project management.This dissertation not only identifies the risks that may be encountered in terms of technology, progress, costs and management, but also aims at helping users avoid or reduce such risks by providing a strategy for responding to risks. In addition, this dissertation may serve as a reference for similar e-government projects in the future, especially with regard to analyzing and responding to risks at different stages of the project, and optimizing the responses to those risks.
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