Consumers Survey Conducted In The Awareness Of Asserting Rights

With China's rapid economic development, people's consumption levels are rising. In the consumer life, Residents tend to encounter various forms of violation of consumer of rights and interests. Residents'the handling of this case is also a wide range, and some people know how to use legal weapons to safeguard their own legitimate rights and interests, and some people can only bear it. On the legislative front in 1993, China promulgated the "The People's Republic of China Consumer Protection Law", the first legislation in the form of full recognition of the rights of consumers. In the existing legal system consumers should have a self-protection awareness, rights awareness, civilized consumer awareness, consumer groups protection awareness.The interests of consumers are related to the interests of everyone in the community, protection of the rights of consumers can not be ignored, otherwise, the market economic development will be hindered. With the constitutional perfect,economic development the prosperity of the market,the penalties to unscrupulous operators for violations of consumer rights will be more legalized, institutionalized, consumers'awareness of rights protection will continue to increase, there will be more means of protection and the protection will be more efficient. These are the necessary requirement for the healthy development of socialist market economic order. Consumers should take up legal arms and use our rights to protect their benefits against illegal damages which are of great significance for building a harmonious society and the rule of law.The topic of this article takes the residents of the city of Harbin Harbin and its district as the main subject of investigation, Including university students, civil servants, enterprises employees, migrant workers, farmers, individual businesses. A total of 615 questionnaires were issued,605 questionnaires were recovered, the recovery rate was 97.6%,600 valid questionnaires, efficiency of 97.6%. The questionnaire by 28 objective questions and 2 subjective questions respectively, covering the basic situation of consumers,awareness of the law,consumers' obeing and using of law,consumer rights protection awareness, their expectations and evaluation of law. The author used the SPSS statistical software for data analysis.While analyzing the characteristics and causes of the public consumers of right protection of the residents in the city of Harbin and its distrct, the author give advices on how to enhance the consumption righes protection, and how to better consumption, in respect to strengthening the consumer rights protection awareness education; to raise awareness of consumer rights protection; strengthening the construction of cultural of rule of law, creating atmosphere for rule of law; and enhancing the level of consumption of the legislative efforts.