On Nonverbal Communication Failures Between Chinese And English From The Perspective Of Interpersonal Relation Psychology

With the further deepening process of globalization, the communications between people with different languages and cultural backgrounds become more and more frequent. In human communication, as an essential part of human communication, nonverbal communication forms the whole process of communication together with verbal communication. They are complementary and with their own characteristics. However, people from different cultures may have various communicative intentions, behavior standards, values and world views. As a result, communication failures will occur and bring about many obstacles in cross-cultural communication. Since cross-cultural communication is an inevitable trend, research on nonverbal communication failures has become a new task with theoretical significance and practical value.This thesis attempts to explore Chinese and English nonverbal communication failures from a new perspective of psychology mainly based on the theory of Maslow's Need Hierarchy. With relevant examples, it indicates whether communication failures in nonverbal communication occur or not depends on the communicators' mental state. In cross-cultural communication, we take communicators as the center, and probe into their psychological needs. In the thesis, by analyzing numerous supportive examples, we can conclude that the satisfaction of psychological needs is the key of a smooth communication. In addition, some feasible strategies for avoiding nonverbal communication failures are provided, which aim at arousing readers' awareness of the importance of nonverbal communication and shedding light on the study of cross-cultural communication.