A Study On Performance Management Of Customer Manager Of ICBC Dezhou Branch

Scientific and high-efficient performance management system of customermanager has very important directive significance of theory and practice for ourcommercial banks to acquire and maintain advantage in banking competition afterentering WTO. So combining the management practice of ICBC Dezhou Branchclosely, further investigating customer's manager's performance system and bringinginto play the role of customer's manager to the maximum extent have very importantrealistic significance to promoting the violent development of several business ofICBC Dezhou Branch.Firmly rounding customer manager's performance management this centre, onthe basis of analyzing its current situation, The thesis carries on systemic analysis ofthe relevant factors influencing customer manager's performance management , suchas the business type, opponents, quality of the designed system, rewarding andpunishing measures, etc., and according to the current situation of the institutionalframework of the customer manager of ICBC Dezhou Branch, investigates setting-upof the index and sureness of the weight. Meanwhile this thesis has planned theprocedure of performance management, concrete examination measure, the designprinciple, the performance management of high-level customer management, andtissue security system of customer manager's performance management to aim atimproving the market competitive power, safeguarding the market competitionadvantage , consolidating the important status on the financial market of Dezhou,promoting the lasting, health and fast development of every business with its ownhigh-quality business, perfect network and high-efficient customer manager'sperformance management system of ICBC Dezhou Branch.