Research On Network Optimization Process Re-engineering Of Gansu Unicom

After the completion of industry restructuring. With the increase in telecommunication popular rate and the severity of industry competition, China's telecom industry will come into a new stage of development in which we will pay more attention to superior customer value but not subscriber number of development. There are still many aspects of gap, such as operational efficiency, cost control and so on, between China's operators and foreign advanced operators. So, China's telecom operators should further deepening of reform of business operation management to enhance competitiveness.BPR theory and methodology,which has many successful cases in foreign telecom operators,which is now recognized as improve communication enterprises core competitiveness of effective means. After entire services operation,the network optimization of gansu unicom need BPR to further improve work efficiency, to enhance customer satisfaction and to adapt to the enterprise external environment, industrial competition and profound changes in customer needs.This article firstly described the network optimization system of gansu unicom and the key business processes of network optimization, and then provided an in-depth analysis for the existent problems. On the basis of analysis in the necessity and feasibility of BPR, this article selects the most important three key business process of the network optimization, And in the case of these three process, use the "systematic transformation method of BPR," as the guiding ideology and use the "business process reengineering seven stage model" as the theoretical model,introduced the network optimization BPR of gansu unicom. Through the BPR, we have greatly improved the operation efficiency, Reduce the operation cost, alleviated the contradiction,which between the increasing of optimization personnel with reduce the operating cost in network scale expanding gradually. before implementation of the BPR, we need adequate preparation, formulate detailed plan, and implementation step by step. Finally, in the process of implementing,we also should combine China's national conditions and the enterprise the characteristics of orderly...